Technical Support Specialist

Security 101•Dublin, OH

5d•Onsite

About The Position

Security 101 is now recruiting a commercial electronic security programmer with experience in configuring, testing, and commissioning enterprise access control and video management systems. This is a full-time position with an hourly range from $30.00 to $40.00, non-exempt, and commensurate with skills, product knowledge and experience. Our benefits include medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. We will provide a vehicle, laptop, and smart phone. Why join Security 101? Competitive compensation. Industry-leading security solutions and support. Growth opportunities in a dynamic, expanding company. A team-oriented culture that values high performance.

Requirements

At least 4 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.
Experience with access control panel programming.
The ability to build a video or access control server from ground up.
Familiarity/experience with alarm panel configuration and programing.
Understanding of SQL and databases a plus.
Current certification in one or more of the following : Access Control: Genetec, Lenel, Software House, Prowatch. VMS: Genetec, Milestone, IPConfigure, , Bosch.

Nice To Haves

Electronics training from a Technical School or Military training in electronics or communications (preferred)
Familiarity with SIP IP phone systems a bonus

Responsibilities

Troubleshoot wide area/segmented networks.
Work directly with end users on how to operate systems.
Work directly with IT departments to assist with the network topography needed for security equipment.
Managing quality control and providing fanatical customer service
Taking responsibility for and tracking project progress.