Technical Support Specialist
abra•Wheaton, IL
About The Position
abra is seeking for a Technical Support Specialist!
Requirements
- At least 3 years of experience working in a technical support center / Helpdesk – Must
- High-level proficiency with Microsoft Office, standard software, computing equipment, and control/monitoring systems – Must.
- Strong learning capabilities and the ability to master new technologies quickly – Must.
- A strong customer-service orientation and great communication skills – Must.
- Outstanding service consciousness
Responsibilities
- Provide technical support for Microsoft Office applications, commercial off-the-shelf software, and monitoring/control systems.
- Diagnose and resolve hardware, software, and computing equipment issues.
- Deliver exceptional, professional, and patient service to users.
- Work efficiently both independently and collaboratively within a dynamic team environment.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
