Technical Support Specialist - Help Desk Operative
About The Position
Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply! We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist – Help Desk Operative , based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20–$25, based on your experience and education , while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM . This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions. The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference!
Requirements
- 1+ years of customer service experience
- 1+ years of IT-related experience
- High school diploma or GED (Minimum education required)
Nice To Haves
- Associate degree in an IT-related field preferred
- IT certifications (such as CompTIA A+) are a plus
Responsibilities
- Respond to help desk requests and provide hands-on IT support
- Set up and configure new computers, hardware, and software.
- Troubleshoot technical issues to keep systems running smoothly.
- Manage user access, permissions, and security protocols.
- Maintain organized IT inventory and assist with technology upgrades.
Benefits
- Medical plans (PPO & HDHP)
- Dental
- Vision
- Employer HSA contribution
- 403(b) and pension
- Employer-covered short-term and long-term disability
- Free life insurance
- Free counseling through EAP service
- Paid time off (PTO) and paid holidays
- Employee events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
