Customer Technical Support Specialist -Help Desk
Watershed Security•Dahlgren, VA
11d•$52,000 - $62,000•Onsite
About The Position
Watershed Security, is a Veteran Owned Small Business with over 20 years’ Cybersecurity and Government Contracting experiencing. Watershed is looking for a Customer Technical Support Specialist (Help Desk) to support Naval Surface Warfare Center Dahlgren, VA. Must have Two (2) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC’s Remedy and ServiceNow. This position is required to be designated as IAT II level with a Secret Clearance.
Requirements
- High School Diploma or GED
- IAT II, must have one of the following or higher CCNA Security; CySA+, GICSP, GSEC, Security+CE, SSCP
- 2 years of professional experience in Industry, Federal or DoD Help Desk Support
- Clearance Level: Active Secret Clearance or higher
- Ability to work on-site in Dahlgren, VA
- Ability to travel up to 10%
- BMC’s Remedy or ServiceNow
- Excellent communication and interpersonal skills
- Contingent upon award
Benefits
- competitive compensation
- medical and dental benefits
- educational reimbursement
- 401K plans with matching
- 15 days of PTO to start
- 11 paid holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
