Technical Support Engineering Intern - Spring 2027

Verkada•San Mateo, CA

3h•$30 - $33•Onsite

About The Position

Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.

Requirements

Available for a full-time (40 hours per week) in-person internship for Spring 2027 in San Mateo, CA
A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
You have coursework experience with computer networking, Linux, and computer systems
You're a problem-solver with a keen eye for detail
You can clearly and confidently communicate complex technical information
You thrive in a team environment

Nice To Haves

Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!

Responsibilities

Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform
Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice
Communicate with Impact: Translate heavy technical concepts into clear, sharp advice on phone calls, live chat, and emails
Own It, End to End: Take full ownership of customer issues from "we have a problem" to "problem solved"
Team Up with Tech Leaders: Partner directly with Engineering and Product teams to test new gear and hunt down bugs before anyone else
Share Knowledge: Write Knowledge Base content that helps thousands of users

Benefits

Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled
Intern-exclusive events and mixers, allowing you to connect with other interns across different teams
Cross-functional collaboration opportunities, giving you real exposure to how teams work together
Meetings with company executives so you can hear directly from leaders and gain insight into building a successful career
333 program: you can go out with your fellow interns after work and expense $30 off a meal
Friendly tournaments involving Super Smash Bros, Magic, and other games
Intern exclusive bingo cards that allow you to explore the Bay Area and win fun swag!
Team-building activities
Mentorship opportunities