Technical Support Associate
About The Position
NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components since 1982. NIC offers a wide range of passive components including capacitors, circuit protection products, inductors, magnetics, resistors, and RF products, designed to meet the challenges of modern electronics. The Technical Support Associate is an entry-level, engineering-adjacent role within NIC’s technical product marketing group (TPMG). This role focuses on collecting, organizing, and maintaining parametric data for NIC’s product portfolio, and assisting in the creation and upkeep of technical documentation and web-based product content such as datasheets and website parametric search tools. This position is ideal for recent Electrical or Computer Engineering graduates interested in component-level electronic design and understanding how engineering data is transformed into customer-facing technical resources. It also provides an opportunity to collaborate with global colleagues and suppliers. The role is hybrid, based in the Long Island, NY office, with a mix of office and home work, though a fully remote arrangement may be considered for the right candidate.
Requirements
- Recent graduate in Electrical Engineering, Computer Engineering, or related field
- Strong interest in electronic components and circuit-level/system-level design
- Detail-oriented with the ability to work with structured technical data
- Strong written and verbal communication skills
- Comfortable working across both technical and documentation-oriented tasks
- Proficiency with Microsoft Excel (data organization, filtering, basic analysis)
- Familiarity with Adobe InDesign or similar tools for document formatting
- Basic experience with website content management, HTML, or CSS
- Interest or exposure to technical marketing, product documentation, or content creation
Nice To Haves
- Any familiarity with passive components (capacitors, inductors, resistors) is a plus
Responsibilities
- Collect, validate, and maintain parametric data across NIC’s component portfolio (capacitors, inductors, resistors, etc.)
- Support development and updates of technical datasheets and product documentation
- Conduct technical research to ensure accuracy and completeness of product specifications
- Assist with website content updates, including parametric search optimization and product pages
- Collaborate with engineering, product management, and marketing to ensure data consistency and quality
- Organize and manage structured component data using internal tools and spreadsheets
- Contribute to improving workflows around data management and technical documentation
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
