Technical Supervisor, Group Underwriting
About The Position
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities. Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs. Reporting to the UW Manager, this position is responsible for leading a team of underwriting staff, providing technical guidance, mentorship, and performance management to ensure quality risk assessment, accurate pricing, and adherence to company policy for group insurance products. This role involves developing underwriting strategies, analyzing complex risks, collaborating with cross-functional teams, leveraging data and technology to maintain profitability and efficiency within the underwriting unit as well as manage a unique portfolio of business.
Requirements
- 6-9 years of experience in Group Insurance
- College diploma in Business Administration, Commerce, Finance, Statistics or Actuarial Science
- Certification in GBA(Group Benefits Associate, CEBS (Certified Employee Benefits Specialist), ACS(Associate, Customer Service) or HIAA(Health Insurance Association of America)
- Leadership and coaching experience – Understanding, training or experience in coaching, developing & leading others with a high focus on teamwork & professionalism
- Ability to develop creative solutions to unique issues & opportunities
- Expert knowledge of Underwriting policies, principles and practices
- Thorough understanding of how changes to Canadian industries, economy, occupations, provincial health plans, drug coverage (types and use of drugs), federal/provincial gov’t regulations/legislation impact private insurance plans.
Nice To Haves
- Bilingualism in English and French is an asset.
Responsibilities
- Cultivate a supportive and respectful team environment to boost engagement and address workplace concerns.
- Provide ongoing coaching and mentorship, helping staff grow their skills and prepare for future roles through regular feedback and one-on-one sessions.
- Manage workflow and resources to maintain quality and efficiency, assisting with tasks as needed.
- Research and implement industry and regulatory changes to align with best practices.
- Manage a portfolio of group insurance clients, delivering timely and accurate service to clients and brokers.
- Lead the assessment, selection, and pricing of risks to maintain a profitable book of business, in line with company guidelines and authority limits.
- Remains current with policies, regulatory environment & trends, as it relates to group benefits and the insurance industry to ensure competitiveness, accuracy and professionalism.
- Develop and maintain strong working relationships with other underwriting teams, Management, internal departments, and external stakeholders.
Benefits
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- Competitive salary and incentive programs
- Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
