Technical Specialist - Per Diem

Steinberg Diagnostic Medical Imaging•Henderson, NV

2d•Onsite

About The Position

This position assists the Technical Director/Chief Tech by performing administrative duties for a modality and assisting with scheduling corrections, referral clarification, and patient safety screening. Assists modality in scheduling patients, rescheduling patients, ad-ons, corrections and daily stats. Communicates with referring doctor’s offices, laboratory clinics, and patients as needed. May perform other job related duties as necessary for the efficient operation of SDMI.

Requirements

High school diploma or equivalent with 6-month experience as a medical receptionist or related experience and or training or equivalent combination of education and experience along with a strong knowledge of coding.
Knowledge of Medical terminology, ICD-9 / CPT Coding.
Basic typing and keyboarding skills with minimum of 30 wpm
Strong organizational and interpersonal skills (excellent phone etiquette).
Experience with customer service and multi-line phones.
Familiarity with computers and other office equipment.
Ability to prioritize responsibilities.
Ability to multi-task efficiently and effectively.
Must be able to act calmly and effectively in a busy or stressful situation.
Ability to communicate effectively in the English language in person, by phone and in writing.
Knowledge of contracted insurance plans and procedures.
Skill in organizing time to accommodate changes in workload and assignments in order to complete tasks in a timely manner.
Skill to pay attention to details and accuracy in completing tasks.
Responds positively to changes in assignments and priorities.
Works as an effective team member with co-workers and other personnel.
Communicates effectively when follow up is needed.
Demonstrates punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy.

Responsibilities

Perform administrative duties for a modality.
Assist with scheduling corrections, referral clarification, and patient safety screening.
Schedule patients, reschedule patients, handle ad-ons, corrections and daily stats.
Communicate with referring doctor’s offices, laboratory clinics, and patients.
Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system.
Coordinate and schedule exams, follow-up appointments as designated by physicians.
Interact with patients’, physicians and other staff providing accurate, timely and responsive information.
Coordinate processes and route all paperwork as required to meet physician and facility requirements.
Demonstrate courtesy, helpfulness, and optimal customer service toward patients and their families.
Recognize and respond appropriately to urgent / emergent situations per protocols.
Establish and maintain effective working relationships with physicians, staff and management.
Effectively cope with typical job stress.
Other duties as assigned.