Technical Specialist

Mobile Communications America Inc • Chapel Hill, NC

11h • Onsite

About The Position

MCA, your trusted advisor for wireless communications, data, and security is seeking a Technical Specialist to support the Cellular Network Solutions (CNS) team in our Data division in Chapel Hill, NC. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Requirements

• Skill sets include customer service, time management, computer skills, and good interpersonal skills.
• Ability to maintain a positive attitude, strong attention to detail, strong communication skills, highly motivated, and dependable.

Responsibilities

• Assist in all phases of the configuration of WWAN products.
• Provide light troubleshooting for configuring WWAN routers and gateways.
• Provide customer service, technical support and assist in Case/RMA support.
• Assist in other departments as needed.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees