Technical Specialist II

Ecolab Inc. • Kent, CT

2d • Onsite

About The Position

As the industry leader in water technology, Nalco, an Ecolab Company, is looking for a Technical Specialist to join its industry leading Nalco Water team. This role is for a passionate professional that enjoys interacting with customers and likes to work in an autonomous environment. You will be joining a talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.

Requirements

• Degree in Engineering, Chemistry or technical field.
• Must have a valid Driver's License and acceptable Motor Vehicle Record

Nice To Haves

• Technical service or field sales support experience would be preferable but not essential for the right candidate.

Responsibilities

• Provide contractual service and assist customers with problem solving support regarding the Company’s products/applications/solutions.
• Provide on-site field service and/or 24-hour over-the-phone or on-site assistance.
• Conduct site surveys, product/application/system audits, and assist Sales to prepare new business proposals.
• Ensure implementation of the Six Service Standards at all client sites.
• Provide expert advice and assistance to internal staff and customers in specific areas of expertise.
• Follow Ecolab safety guidelines and incident reporting requirements

Benefits

• World class training program
• Flexible, independent work environment where you will plan your own schedule
• Access to best in class resources, tools, and technology
• Paid training program allowing you to learn from successful professionals
• Comprehensive benefits packages in line with market and industry standards
• Company vehicle for business & personal use
• Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
• Culture of safety to include top-notch safety training and personal protection equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level