Technical Specialist II-Full-time Days

Cape Fear Valley Health

7d•Onsite

About The Position

Under the direction of the manager, this role is responsible for overseeing the day-to-day technical operations of the applicable laboratory section, in accordance with established hospital and department policies and standards. The position plays a lead role in the strategic planning process and the implementation of initiatives focused on enhanced performance, workflow redesign, and developing a culture that emphasizes excellence in the quality and delivery of laboratory services.

Requirements

Associates degree in Medical Laboratory Technology, Bachelors degree in Histotechnology or Bachelor’s degree in Cytology
MLS/MLT(ASCP), HTL/HT(ASCP), CT(ASCP), or equivalent agency required. Certification must be obtained within one year of employment to maintain position.
2 years of laboratory experience in high complexity testing required
Proficiency in reading, writing, and speaking the English language
Supervisory skills for accepting responsibility, making decisions, directing and supervising personnel within the section
Communication and motivational skills to maintain a positive work environment and encourage growth within the department
Knowledge to investigate and evaluate new methodologies for presentation to management for approval
Ability to operate equipment at sitting or standing levels
Flexibility and adaptability to work additional hours or shifts under stress
Effective communication skills to include listening, writing, talking and reading.
Ability to communicate via telephone, LIS, email and verbally.
Ability to work efficiently and accurately.
Ability to organize and plan work.
Knowledge of regulatory requirements including: safety, CAP, JCAHO, CLIA, North Carolina State and federal guidelines.
Knowledgeable of Erickson's Developmental model relative to adolescents and all adult age groups in order to assess qualification and performance of staff and oversee orientation and training of staff who interact with patients in these age groups.

Nice To Haves

Bachelor's degree in Medical Laboratory Science preferred
5 years of laboratory experience with 1 year of supervisory experience preferred

Responsibilities

Provide leadership and guidance to staff in goal setting, problem solving, resource management, and outcome achievement.
Collaborate with the Department Manager to define performance objectives and assess staff competence.
Collaborate with other departments to problem solve issues impacting departmental/organizational goals and patient care delivery.
Incorporate quality improvement and patient satisfaction data into departmental goals.
Demonstrate understanding of regulations applicable to patient care and department functions.
Promote effective communication between internal staff and external departments.
Ensure the section delivers quality services in accordance with applicable policies, procedures, and professional standards.
Effectively communicate sectional, organizational, and technical information to staff.
Set and attain goals and objectives within specified time frames.
Attend required safety training programs and understand responsibilities related to general safety, section/service safety, and specific job-related hazards.
Follow hospital exposure control plans/blood borne and airborne pathogens.
Maintain and update technical knowledge and skills and participate in sharing this knowledge with staff.
Ensure ancillary staff within the section perform required duties.
Perform duties of staff technologist, including orienting new employees/students, assessing and completing training/competency, and maintaining self-competency.
Ensure staffing efficiency and performance within the section, including creating training materials, establishing/updating procedure manuals, ensuring staff performs testing according to procedures, scheduling work assignments, re-evaluating competency, maintaining organization of workflow/workstations, prioritizing workload, and establishing corrective actions for behavior or performance issues.
Ensure equipment is performing at optimal levels, including reviewing test results and QC, verifying maintenance, troubleshooting instrumentation, participating in equipment evaluation, and performing accreditation requirements for validation and maintenance.
Ensure material needs of the laboratory are sufficient to meet workload, including ordering inventory and supplies and maintaining organization of storage areas and workstations.
Assume complete supervisory responsibility for the entire laboratory on rotating weekends, holidays, and evenings.
Maintain records and documentation in compliance with required rules and regulations of regulatory and accrediting agencies and organizations.
Other duties as assigned.