Technical Solutions Engineer

Highway • Dallas, TX

5d • Onsite

About The Position

Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. This role will be responsible for implementation and integration of Highway’s products, including participating in demonstrations, ensuring customer readiness and product activation.

Requirements

• Exceptional communication and interpersonal skills with an ability to meet implementation deadlines, manage customers expectations and deliver on timelines
• Highly organized with a technical aptitude for software integrations and implementations
• Working closely with internal/external dev resources
• Understands how to problem solve, work around customer requirements and find solutions
• Works with a sense of urgency and commitment to meeting deadlines
• Excellent with client engagement and understanding of customer needs and technical requirements .

Nice To Haves

• Ability to read and interpret code is highly desired
• SQL is highly preferred
• Familiarity with technical systems administration and database management is highly preferred.

Responsibilities

• Working with Highway customers on implementation of Highway’s products
• Integrating APIs, experience with Postman or ReadMe preferred
• Tracking go-live dates and deadlines to meet business needs on implementation milestones
• Own technical configuration and troubleshooting
• Assist the Sales team by participating in customer demonstrations and answering technical questions via virtual meetings/email. Strong Pre-sales presentation skills and acumen preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed