Technical Solution Architect

Sagility

18h • Remote

About The Position

Sagility is seeking a client-facing Technology Solutions Architect to join our growing technology team that to help us continue to evolve as a tech enabled, platform-based Healthcare Business Process Management and Healthcare BPaaS solution provider. This leader will play a pivotal role in shaping and communicating Sagility’s value proposition to prospective and existing healthcare clients. The role supports Sagility’s pre-sales team, including deal solutioning, pricing, client RFP response, and bid defense. The Solutions Architect will design robust technical solutions and craft compelling business stories that clearly articulate how Sagility’s offerings drive measurable business outcomes.

Requirements

• Knowledge of healthcare payer and provider systems, interoperability standards (HL7, FHIR), and regulatory requirements (HIPAA, etc.).
• Proficient in designing high-level healthcare payer solutions using Commercially Off the Shelf (COTS) products and custom solutions.
• Knowledge of solutioning and working with RPA, analytics, and other automation platforms.
• Proven ability to communicate technical concepts in business terms and craft persuasive value propositions.
• Demonstrated success in pre-sales, solutioning, or consulting roles with direct customer interaction.
• Strong analytical skills to assess complex requirements and devise effective solutions to multifaceted problems.
• Exceptional written and verbal communication skills to articulate technical concepts to non-technical stakeholders.
• Experience with project management methodologies and ability to coordinate cross-functional teams.
• Demonstrated ability to mentor junior staff, lead technical discussions, and influence strategic decision-making.
• Understands the intersection of technology and business, and can prioritize technical decisions according to business impact.
• Resourceful and proactive in identifying issues, analyzing alternatives, and implementing effective solutions.
• Flexible and resilient when faced with changing requirements, ambiguous information, or shifting organizational priorities.
• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent experience).
• Minimum of 7 years of experience in healthcare technology, architecture, and solutioning.

Nice To Haves

• Experience with GenAI technologies is a plus.

Responsibilities

• Translate complex technical solutions into clear, outcome-focused narratives tailored to customer business challenges and opportunities.
• Lead or participate in client discovery sessions, workshops, and whiteboarding to uncover pain points and co-create solution approaches.
• Create pre-sales/high-level business and technical architectural blueprints and models that outline system structure, integration points, and data flows.
• Architect solutions that leverage industry standards (HL7, FHIR, HIPAA, etc.) and integrate with leading healthcare platforms (Epic, Cerner, etc.).
• Work with technology delivery teams to define integration approaches with existing systems and pre-sales implementation plans.
• Estimate and size IT operations, working with teams that support Cloud Infra, Application Support, and third-party SaaS/hosted solutions.
• Estimate and optimize technology implementation and ongoing costs, providing inputs to the pricing team.
• Ensure smooth handoff from solution design to delivery teams.
• Ensure solutions adhere to organizational policies, legal regulations, and industry standards, including security, privacy, and accessibility requirements.
• Partner with sales and marketing to develop solution collateral, case studies, and demo scripts that highlight business impact.
• Serve as a technical advisor to management, project teams, and external partners, presenting complex ideas in accessible terms.
• Define and track key metrics for solution success, such as win rates, customer satisfaction, and time-to-value.
• Mentor junior staff and contribute to the continuous improvement of solutioning best practices.
• Sales success will be one measurement that is part of Key Results Ares (KRAs) for this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior