Technical SME

Oneida Professional Services•Falls Church, VA

7d•Hybrid

About The Position

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time Technical Subject Matter Expert (SME) to support the Defense Health Agency (DHA) Education & Training (J-7) Directorate. This position is primarily contractor-site based with the ability to support meetings at DHA Headquarters in Falls Church, VA and Fort Sam Houston, TX, as needed. This position is contingent on the award of a federal contract.

Requirements

Minimum of five (5) years of experience supporting Department of Defense education and training programs.
Minimum of five (5) years of experience performing tasks related to education, training, organizational development, program support, or mission support services.
Experience conducting research, analysis, program assessment, and developing recommendations.
Strong written communication, technical writing, and presentation development skills.
Proficiency with Microsoft Office Suite and collaboration tools.
Ability to work independently and collaboratively in a dynamic environment.
Ability to obtain and maintain applicable government security and access requirements.
U.S. Citizenship required.

Nice To Haves

Experience supporting the Defense Health Agency (DHA) or Military Health System (MHS).
Experience with Learning Management Systems (LMS), Joint Knowledge Online (JKO), instructional systems design, or training development.
Experience with SharePoint, Power BI, data visualization, and workflow automation tools.
Background in healthcare education, adult learning, workforce development, organizational effectiveness, or military training.
Bachelor's Degree in Education, Training and Development, Healthcare Administration, Information Systems, Organizational Development, or a related field.

Responsibilities

Provide technical and functional expertise supporting DHA Education & Training Directorate programs and initiatives.
Support education and training modernization efforts through process improvement, digital transformation, workflow automation, and knowledge management initiatives.
Perform research, analysis, policy reviews, and development of recommendations supporting DHA education and training objectives.
Develop reports, executive summaries, briefing materials, dashboards, presentations, and analytical products for leadership.
Assist with project planning, implementation, performance measurement, and requirements management activities.
Support Learning Management System (LMS) initiatives, web-based training efforts, and educational technology programs.
Participate in working groups, stakeholder meetings, planning sessions, and collaborative forums.
Assist with continuing education initiatives, program assessments, training evaluations, and metrics development.
Support SharePoint repositories, document management systems, and collaboration platforms.
Analyze emerging healthcare education trends, technologies, and best practices to support strategic decision-making.
Provide recommendations for process efficiencies, workforce development initiatives, and organizational improvements.
Assist in developing training materials, standard operating procedures, business rules, handbooks, and templates.
Support data collection, analysis, reporting, and executive-level communications.