Technical Services Specialist III
About The Position
The Technical Service Specialist III will lead providing high-level technical waste disposal support. The incumbent leads in supporting the development of bid materials by working with sales managers. The Technical Service Specialist III works closely with customer service and operations staff in coordinating complex processes to ensure acceptance and disposal of waste. The incumbent works with multiple departments to determine proper, safe, and legal treatment of hazardous waste. The Technical Service Specialist III supports customers and builds a regular and direct rapport with customers, serving as a direct extension to the sales and customer service teams.
Requirements
- Detail oriented, with a high level of accuracy and the ability to detect inconsistencies in data.
- Ability to work independently and as part of a team in a fast-paced environment.
- Keen organizational skills, capable of managing multiple tasks and priorities effectively.
- Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations.
- Excellent verbal and written communication skills, including presenting findings in a concise format.
- Negotiation and problem-solving skills.
- Ability to work within a team environment and handle multiple assignments simultaneously.
- Proficient with Microsoft Office, DocuSign, and PDF writer.
Responsibilities
- Collaborates with cross-functional teams to assist with leading the troubleshooting of technical issues and contribute to the overall success of the organization by applying their knowledge and skills regarding waste treatment and disposal services.
- Engages proactively with clients to understand their high-level technical requirements, leads delivering customized solutions, and ensures satisfaction through ongoing communication and attentive support.
- Meets with clients to discuss complex waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports.
- Leads coordinating communications to respond to customers’ inquiries.
- Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines.
- Provides high-level solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, and focuses on customer retention and business development.
- Other non-essential duties as assigned or may be necessary.
Benefits
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
