Technical Sales Engineer - WT

Inpro•Mint Hill, NC
•Onsite

About The Position

Inpro WT is seeking a Technical Services Sales Engineer to act as a go-to technical expert for their window treatment solutions. This role involves partnering with Sales, Dealers, Customers, and internal Inpro teams to identify appropriate solutions, manage complex applications, troubleshoot issues, and ensure project success. The ideal candidate will have a passion for the technical aspects of construction and building products, combined with a desire to work with people, share expertise, and contribute to customer satisfaction and sales growth.

Requirements

  • 3+ years of experience in technical sales, sales engineering, technical support, construction, architectural products, building materials, window treatments, or a related field.
  • Ability to read and interpret architectural drawings, plans, specifications, and construction documents.
  • Strong problem-solving skills and the ability to translate technical information into clear, practical recommendations.
  • Excellent communication, presentation, and training skills.
  • Ability to manage multiple projects, priorities, and customer needs simultaneously.
  • Proficiency with Microsoft Office and CRM or project management systems.

Nice To Haves

  • Salesforce experience is a plus.
  • An Associate or Bachelor’s degree in Engineering, Construction Management, Architecture, Design, or a related technical field is preferred.
  • Experience with AutoCAD or similar drafting software.
  • Knowledge of motorized shading systems, controls, wiring, or related technical systems.
  • Experience supporting architectural products or commercial construction projects.

Responsibilities

  • Guide customers and sales teams on product selection, specifications, applications, installation requirements, and project execution.
  • Review architectural drawings, plans, construction documents, and specifications to recommend solutions that fit each project's unique requirements.
  • Work closely with Regional Sales Managers and Inside Sales to answer technical questions, develop solutions, and help move opportunities forward.
  • Assist with custom applications, technical submittals, wiring diagrams, installation documentation, and other project-specific needs.
  • Deliver engaging product and installation training for dealers, contractors, customers, and internal teams.
  • Collaborate across Engineering, Product Management, Operations, and Customer Care to find practical solutions for project challenges.
  • Contribute ideas to improve project accuracy, technical support, and the overall customer experience.
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