Technical Services Representative
About The Position
AgroFresh is a dynamic company focused on delivering integrated near- and post-harvest solutions to enhance freshness and quality in fruits and vegetables. The Technical Services Representative (Tech Service Rep) will provide essential technical support to customers by monitoring, troubleshooting, and ensuring the correct application of AgroFresh products. This role is crucial for maintaining fruit quality, adhering to Maximum Residue Level (MRL) restrictions, and meeting food safety requirements. Additionally, the Tech Service Rep will identify and resolve fruit condition issues, including decay and physiological problems.
Requirements
- High School diploma, some college required to be able to meet requirements to obtain a PCA license
- Ability to obtain PCA and QAL licenses within 1 year of being hired
- Able & willing to commit to learning this specialized position
- Experience with tree fruit production, postharvest experience and /or field agriculture.
- Computer literate including Microsoft Word, Excel, Outlook and Teams
- Outstanding people skills, you will have significant interaction with customers
- Mechanical aptitude for light application equipment
- Clean driving record
- Excellent written and verbal communication skills
Nice To Haves
- Spanish language skills a plus
Responsibilities
- Monitor the application of fungicides, wax, sanitizers and all other AgroFresh products
- Collect fruit and liquid residue samples
- Monitor fruit condition, decay, resistance, and sanitation practices in packing facilities
- Understand operational aspects of AgroFresh equipment in fruit packing facilities
- Monitor AgroFresh equipment in packing facilities and report any issues
- Keep daily records of visits to packing facilities
- Gain knowledge of MRL database and stay abreast to industry changes
- Attend industry related continuing education seminars, trade shows, etc.
- Must obtain proper pesticide application licenses (PCA & QAL) within one year of being hired
- Occasional overnight travel and early morning or late evening hours
- Maintain company vehicle (including servicing and cleaning)
- Ability to drive 30,000-40,000 miles per year in a company vehicle
- Complete all paperwork in a timely manner
- Assist with trials when extra help is needed
- Maintain positive relationships with AgroFresh employees, customers and other contacts
- Ability to lift 40 pound fruit cartons
- Other duties may be assigned by manager
Benefits
- Competitive compensation and benefits packages
- Vehicle will be provided
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
