Technical Services Engineer - REMOTE

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Services Engineer. In this role, you will collaborate with customers to align metallurgical specifications with advanced steelmaking capabilities. You will interface with various departments to optimize processes, troubleshoot constraints, and maintain metallurgical integrity. Your contributions will lead to innovations in product development and improvements in manufacturing processes, thereby significantly impacting the company's operational success.

Requirements

• Bachelor’s degree in Engineering or related field.
• 2+ years of customer-facing technical experience.
• 5+ years in manufacturing.
• Strong grasp of steel manufacturing processes and specifications.
• Excellent communication and interpersonal skills.
• Ability to interpret and evaluate customer technical requirements.
• Skilled in influencing and coaching across teams to drive results.
• Comfortable with up to 50% travel.

Responsibilities

• Manage customer claims and address field concerns.
• Interpret specifications to recommend suitable products.
• Assess customer requirements and manage expectations.
• Recommend process improvements for customers and internal manufacturing.
• Develop strong technical relationships to resolve issues collaboratively.
• Act as a technical resource for sales teams and coordinate technical meetings.
• Lead or support New Product Development initiatives with customers.
• Follow Environmental, Quality, and Safety Management System procedures.

Benefits

• Comprehensive health, dental, and vision benefits.
• 401(k) plan with employer matching and profit sharing.
• Company-paid life insurance and disability coverage.
• Paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees