Technical Engineer - Radiology - Remote

UnitedHealth Group•Austin, TX

1d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Technical Engineer role is primarily focused on bringing online Optum’s Radiology PACS system for our customers. Working in collaboration with a cohesive team, you will be the lead technical resource to coordinate, install, customize, troubleshoot and validate the configuration of hardware (virtual and physical) and software to integrate the RAD PACS system to the customer’s HIS/RIS (Hospital/Radiology Information System), as well as Windows Active Directory domain, network, and imaging modalities. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

3+ years of IT experience implementing Information Systems
Active Directory and Windows Server OS knowledge and experience
Experience with server and workstation hardware
Experience in a customer-facing role
Experience with Windows applications such as Word, Excel, PowerPoint
Proven ability to work independently and under tight timelines
Able and willing to travel up to 50%25 as business needs dictate

Nice To Haves

MCSE or A+ certification
Security+ certification
Experience implementing PACS, RIS, EMR or other clinical systems
Experience in PACS application administration
Experience with Medical Imaging/DICOM protocol
Experience with HL7 protocol
Experience with Oracle database
Understanding of network topology and protocols, including network load balancers

Responsibilities

Work closely with customers and internal technical team members to design, plan and implement optimal deployments of Radiology PACS
Install and configure VMs/servers/workstations at customer sites and remotely
Configure and customize proprietary Radiology PACS software
Evaluate, analyze, and troubleshoot system, application, and end user issues (Oracle, Microsoft OS, Active Directory, Networking, Hardware), including creating/updating issue tickets
Configure network load balancers for web client access redundancy and load optimization
Familiarity with command line configurations and scripting
Assist with customer testing
Test, benchmark and verify that the implemented system is error free
Support the customer during go-live when system is activated for live Production use
Travel to client sites for install/go-live support as needed