Technical Services Engineer - Onshape

PTC • Boston, MA

2d • $75,000 - $85,000 • Onsite

About The Position

We are seeking an energetic, skilled individual for a specialist-level position on the Onshape Post Sales Technical Services team. The ideal candidate will have 1-3 years of experience in mechanical engineering or working closely with customers in a support role. Experience in the CAD/PDM space, with a reseller or direct with a vendor, is a plus.

Requirements

• Experience with mechanical CAD software (Onshape, SOLIDWORKS, Autodesk Inventor, Creo, Siemens NX, etc.)
• Experience in troubleshooting customer requirements and engineering processes.
• Excellent written and verbal communication skills.
• Bachelor's Degree in Mechanical, Industrial, or Electrical Engineering, or a technical equivalent.

Nice To Haves

• Experience and familiarity with PDM or PLM products (SOLIDWORKS PDM, Arena, Windchill, Autodesk Vault, Siemens Teamcenter)
• Experience with engineering software such as CAM, FEA/CFD, ECAD.

Responsibilities

• Master our product and become an expert user.
• Act as a product expert, addressing questions from customers.
• Expand our ever-growing library of demonstration content.

Benefits

• performance-based bonus
• employee share purchase program (ESPP)
• medical, dental and vision insurance
• paid time off and sick leave
• tuition reimbursement
• 401(k) contributions and employer match
• flexible spending accounts
• life insurance
• disability coverage
• commuter subsidy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level