Technical Services Coordinator

Greenwood Associates Inc.•Niles, IL

2d•Onsite

About The Position

Reporting to the Technical Services Manager, the Technical Services Coordinator is responsible for collecting, reviewing, and organizing compliance documentation from various sources, and distributing relevant documents and information to customers and suppliers. This position is a full-time, at-will, hourly non-exempt role.

Requirements

2+ years of experience in food manufacturing or a related regulatory compliance environment
High school diploma or equivalent required
Strong computer skills and proficiency
Ability to quickly learn and adapt to new business systems and software platforms
Excellent written and verbal communication skills
Strong relationship-building and customer service skills
Excellent organizational skills with high attention to detail
Self-motivated and capable of managing multiple tasks efficiently

Nice To Haves

bachelor’s degree preferred

Responsibilities

Respond to documentation requests from customers related to food safety, quality, and regulatory compliance
Support the sales team with responding to document requests or related questions
Prepare, organize, and maintain internal technical and compliance documentation to ensure accuracy, accessibility, and ongoing regulatory readiness
Maintain and update supplier and product data in food safety and compliance management software, and fulfill related documentation requests submitted through customer portals
Track and update supplier approval documentation as needed in support of and in coordination with regulatory control
Participate in departmental meetings and present cases for team discussions
Perform other documentation tasks as required