Technical Service and Development Engineer

DuPont•Valley View, OH

1d•Hybrid

About The Position

The Vespel® business is seeking a customer-focused, highly motivated Technical Service & Development (TS&D) Engineer to drive growth across key Aerospace & Defense accounts. In this role, you will partner closely with commercial, marketing, and operations teams to lead technical engagement and support new product and application development. This role is ideally based on-site in Valley View or Stow. Remote candidates will be considered, with occasional travel required for on-site collaboration at Vespel® facilities in Valley View and Stow, Ohio.

Requirements

U.S. citizenship required due to export control regulations
B.S. degree in Mechanical Engineering, Aerospace Engineering, Materials Science, or a related field
8+ years of aerospace engineering experience, with strong industry expertise and established professional networks (Aerospace & Defense experience preferred)
Demonstrated ability to collaborate cross-functionally and drive programs across product, operations, R&D, quality, supply chain, sales, and marketing
Proven track record of initiative, ownership, and execution on complex projects and timelines
Strong interpersonal skills, with the ability to work effectively across diverse teams
Ability to build and maintain strong customer relationships
Excellent communicator, with experience conveying technical concepts to broad audiences
Deep knowledge of the Aerospace & Defense sector, with experience in polymer composite fabrication processes
Strong project management skills, with the ability to define clear activities, milestones, and timelines
Ability to translate application requirements into material specifications and testing methodologies
Ability to travel up to 50%

Responsibilities

Provide technical support (product and part design recommendations, material selection, and properties) to: Assigned customers and distributors within the Aerospace & Defense segment, Sales and Application Development teams for new and existing applications, Operations, quality, and complaint resolution processes
Serve as the technical focal point for assigned accounts, contributing to account strategy and execution
Analyze part performance, identify root causes, and implement corrective actions through to completion
Deliver training for customers and distributors and deliver presentations at industry conferences
Lead or support technical programs to achieve product qualification for commercialization
Coordinate product evaluations, data generation, and laboratory-based functional testing
Continuously build expertise in end-use applications to better support customers
Develop and contribute to product literature, sales tools, and case studies
Author and publish technical papers for conferences and trade shows
Provide input to the Aerospace & Defense business and marketing strategies
Drive innovative approaches to customer solutions, processes, and ways of working
Capture and communicate value-in-use insights and competitive intelligence to strengthen market position
Support global and regional programs within the Centers of Excellence (COE) framework, as applicable
Contribute to R&D programs by providing voice of the customer (VOC) and technical expertise to support new product and application development
Play a key role in new part commercialization by translating customer requirements (e.g., dimensions, tolerances, critical characteristics, material specifications) into accurate drawings, quotes, and timely delivery of new parts