Technical Sales Specialist

AMMEGA • Reading, PA

3d • Hybrid

About The Position

The Positive Drive team is seeking a Technical Sales Support Specialist to serve as a high-level technical resource dedicated to optimizing conveyor performance. This role focuses on providing specialized sales support with a heavy emphasis on supporting customers through retrofits, conveyor design, and solving intricate technical application issues.

Requirements

• Bachelor of Science (BS) degree in Engineering or a related technical field.
• 1–3 years of experience in technical sales, product support, or industrial manufacturing environments.
• Proficiency in SolidWorks or other CAD software.
• Strong computer skills in Microsoft Suite and familiarity with Salesforce (SFDC) for managing technical case queues.
• Willingness to travel up to 40% for customer site visits, on-site troubleshooting, and technical project support.
• Ability to analyze complex issues and translate them into functional conveyor solutions.
• Focused on identifying the best conveyor configurations to solve specific end-user challenges.
• Strong written and verbal communication skills for presenting technical training.
• Excellent customer care skills, ensuring a seamless experience for customers.

Nice To Haves

• Proficiency in Spanish is considered a “nice-to-have” to support the entire Americas region.

Responsibilities

• Partner with customers and engineers to assess equipment needs, specifically for new conveyor layouts and retrofitting existing systems.
• Utilize technical expertise to solve complex application issues and demonstrate how our conveyor solutions suit customer requirements better than competing products.
• Prepare and deliver detailed technical presentations to internal and external customers explaining the compatibility and features of various conveyor platforms.
• Serve as the primary technical point of contact for customer inquiries via phone or email, ensuring high-level support for technical specifications.
• Partner with commercial teams during strategic account conversions by providing the technical validation needed to displace incumbent systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level