Technical Sales Specialist - Servicing Division

SMS group•Valparaiso, IN

7d•Onsite

About The Position

The Technical Sales Specialist provides support to the execution and sales/field service teams where needed, assisting with the successful initiation, planning, execution, monitoring and completion of projects undertaken by the SMS Valparaiso plant. This is a great opportunity to secure a role with a world wide company with a small, local feel at the Valparaiso level.

Requirements

Strong written, verbal and customer service skills are a must.
Strong organizational skills and attention to detail are a must.
Proficiency in Microsoft Office software (Outlook, Word, Excel, Powerpoint, Teams) is a must.

Nice To Haves

Previous experience in a manufacturing environment or previous sales support experience is a plus but not required.
Previous experience working in an ERP system is a plus but not required.
Ability to interpret blueprints/drawings for the purpose of order quotation and accuracy is a plus but not required.

Responsibilities

Strong support for the Project Manager(s) and Execution team.
Serve as a point of contact for servicing orders.
Process customer requests for quotations and orders in accordance with pre-determined company metrics and procedures, communicate with the customer to ensure accuracy, and prepare and send final quotations.
Enter sales orders into Global Shop Solutions (GSS) with accuracy, assist managing the project to completion, working directly with customers/vendors/contractors and colleagues.
Assist the inventory team with cycle counts and inventory discrepancies.
Perform other various duties as assigned or requested.
Business travel approximately 10%.