Technical Sales Specialist

IPG•Denver, CO

1d•Onsite

About The Position

Partner with IPG Sales Representative to provide technical sales support and guidance to ensure that effective technical solutions are developed which fulfill the customers’ requirements. This role requires deep knowledge of IPG products, including shrink films, stretch films, protective packaging, tape heads, and carton closure equipment, and the ability to effectively communicate their value. The specialist will collaborate with sales and other departments to establish best practices for RFQ/RFP analysis, value analysis, quarterly reviews, time studies, cost-saving programs, corporate reporting, and end-user training. They will also identify complex customer opportunities, provide technical guidance in customer meetings, demonstrate machine capabilities, and coordinate with internal departments like R&D, Engineering, and Operations. A key aspect of the role is acting as a feedback loop for product development by gathering customer insights and proactively building relationships with equipment suppliers to understand product performance on their machinery.

Requirements

2-4 years of experience in the technical resolution of products required.
Ability to present technical concepts to non-technical people.
Strong problem solver with organizational and analytical skills.
Strong attention to detail.
Strong written and verbal communication skills.
Well-developed interpersonal and time management skills.
Ability to manage multiple projects with minimum direction.
Strong team player.
Dependable and self-motivated.
Adaptive to change and tight deadlines.
Must be able to travel 70% of the time by vehicle or air travel as required.
Must have a valid driver’s license to operate a vehicle.

Nice To Haves

Undergraduate Degree in Business or technical related discipline preferred, may consider equivalent years of experience.

Responsibilities

Be knowledgeable with IPG products (shrink films, stretch films, protective packaging, tape heads, carton closure equipment), features, benefits, capabilities and effectively communicate the IPG value to our customers.
Partner with sales and related departments to develop, define and document Technical Sales “best practices” including, but not limited to: RFQ/RFP analysis, value analysis, quarterly review, time studies, annualized cost saving programs, corporate reporting, end user training programs.
Partner with sales to identify complex opportunities and appropriate solutions for new and existing customers that match their long and short-term needs and goals.
Provide technical guidance and expertise in customer meetings regarding implementation and execution, best practices, products and features, partnerships, etc.
Demonstrate machine capabilities to customers.
Coordinate with internal departments: Sales Management, R&D, Engineering and Operations with clearly defined technical and commercial requirements.
Gather sales and customer feedback and requests for product development consideration.
Act as a field feedback loop for product development.
Proactively improve relations with shrink and/or stretch wrap equipment and suppliers understanding how their equipment works and how our products perform on their equipment.
Other duties as assigned.