Technical Sales & Service Representative

Tremco Construction Products Group•Greensboro, NC

12d

About The Position

The Technical Sales & Service Representative will be responsible for generating new leads and opportunities for potential customers while maintaining existing customer relationships. They are responsible for representing the Company’s products and services in the markets and territories in which they are assigned, serving as the face of the Company. PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Support overall achievement of planned sales and profitability objectives for the assigned accounts, territory, and overall business by: Achieving or exceeding sales growth expectation metrics as defined by the Company Maintaining a working relationship with existing customers to ensure they receive exceptional service and to identify new sales opportunities Identify prospects, set appointments, make effective sales calls, and manage the sales cycle to close new business Possess an in-depth product knowledge and be able to conduct demos, troubleshoot issues, and provide solutions to product concerns Provide appropriate and regular reporting of activities and accomplishments to assigned Regional Sales Manager and others via the Company CRM as directed to, including but not limited to: Monthly report and key trip or activity reports Updates on competitive activities in the marketplace or at key customers/accounts Provide professional representation for the company in all business dealings, including at trade shows and with industry organizations, and attend company functions as directed. Maintain effective, regular, and competent communication with the company’s laboratory through: Complete and thorough Lab Work Requests Documentation of trial results on all new products Key activity reports Line surveys

Requirements

High school graduate or equivalent required
Minimum 5 years of related sales experience, preferably in chemical coatings
Excellent motivational facilitator skills
Excellent people and leadership skills
Excellent analytical and organizational skills
Excellent verbal and written communication skills
Excellent score on color examination
Computer skills include the use of word processing, spreadsheets, and a CRM
Ability to objectively assess positive performance and address performance issues
Self-motivated, proactive, and self-assured work ethic
Ability to think creatively to define and address personal, group, or business needs and opportunities
Ability to travel as required
Comprehend technology uses and applications
Demonstrate outstanding problem-solving and critical thinking skills
Valid driver’s license
Position requires personnel’s primary residence to be within assigned territory.

Nice To Haves

4-year degree preferred
Professional training in related business and/or professional seminars

Responsibilities

Generating new leads and opportunities for potential customers
Maintaining existing customer relationships
Representing the Company’s products and services
Achieving or exceeding sales growth expectation metrics
Identifying new sales opportunities
Identifying prospects, setting appointments, making effective sales calls, and managing the sales cycle to close new business
Conducting demos, troubleshooting issues, and providing solutions to product concerns
Providing appropriate and regular reporting of activities and accomplishments to assigned Regional Sales Manager
Providing professional representation for the company in all business dealings
Maintaining effective, regular, and competent communication with the company’s laboratory