Technical Sales Representative

ITWCarol Stream, IL
1d$70,000 - $95,000

About The Position

Technical Sales Rep/Product Specialist: The Technical Sales Representative/Product Support will support and sell Orbitalum products under direct supervision and will assist with providing technical oversight to assure successful customer integration and implementation of products. Essential Job Functions: • Handle incoming sales calls and provide technical support of products and applications • Occasional travel to customer’s sites to technically assist them • Crosstrain and support inside sales team with product/technical questions • Conduct pre-sales activities including understanding the customer’s business and analysis of product needs • Conduct post-sales activities including delivery follow-up to ensure product has met customer’s needs and communication with customer for additional sales opportunity Maybe required to: • Responsible for leads, activities, quotations creation and follow-up • Process and follow-up on all incoming leads and opportunities within proposed territory • Support field sales and distributors in moving opportunities through the sales process • Close customer quotes and process sales orders to invoice • Process all RMA’s (returns) and forward to shipping

Requirements

  • Posse's sales/Technical ability
  • High School or GED is required
  • Through company training, this position requires advanced operation and application knowledge of organization’s products
  • Excellent verbal, written and listening communication skills
  • Aptitude with detailed computer programs
  • Organized and detail-oriented; as well possess strong time management and problem-solving skills.
  • Ability to work independently and be resourceful
  • Adjust to a changing work environment, competing demands, frequent changes, delays and unexpected events

Responsibilities

  • Handle incoming sales calls and provide technical support of products and applications
  • Occasional travel to customer’s sites to technically assist them
  • Crosstrain and support inside sales team with product/technical questions
  • Conduct pre-sales activities including understanding the customer’s business and analysis of product needs
  • Conduct post-sales activities including delivery follow-up to ensure product has met customer’s needs and communication with customer for additional sales opportunity
  • Responsible for leads, activities, quotations creation and follow-up
  • Process and follow-up on all incoming leads and opportunities within proposed territory
  • Support field sales and distributors in moving opportunities through the sales process
  • Close customer quotes and process sales orders to invoice
  • Process all RMA’s (returns) and forward to shipping

Benefits

  • Benefits for this role can be seen by visiting www.itwemployee.com.
  • In addition, employees can qualify for vacation, sick, and holiday compensation benefits.
  • Vacation - up to 120 hours of time within first year
  • Sick - up to 40 hours of time within first year
  • Floating Holiday - up to 16 hours of time within first year
  • Holiday - 11 paid holidays per year, these holidays are selected by the Division

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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