Technical Sales Rep

DECATUR MOLD TOOL AND ENGINEERING•North Vernon, IN

10d•$80,000 - $100,000

About The Position

The Technical Sales Representative is responsible for developing new business opportunities, maintaining strong customer relationships, and achieving defined sales goals within the plastic injection mold making and molding industry. This role combines technical knowledge with sales expertise to provide customers with innovative tooling solutions that meet their production needs. The position requires the ability to prospect new clients, manage ongoing projects, coordinate with internal teams, and ensure customer satisfaction throughout the sales and manufacturing process.

Requirements

Strong verbal and written communication skills
Excellent customer relationship management
Team-oriented mindset
Strong technical aptitude in mold manufacturing and injection molding
Strategic thinking and planning
Exceptional organizational and problem-solving abilities
Self-motivated with a proactive approach to achieving goals
Minimum of 5 years of experience in engineering, tool making, or manufacturing within the injection mold or molding industry.
Minimum of 3 years of proven technical sales or business development experience with a demonstrated ability to build and grow customer relationships.
Strong understanding of injection mold manufacturing processes, mold design, and plastic part production.
Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, PowerPoint).
Familiarity with 3D modeling software (UG/NX preferred; Pro-E/Creo a plus).
Working knowledge of quality systems and Core Tools (APQP, FMEA, MSA, SPC, PPAP).
Ability to effectively manage multiple projects and deadlines in a fast-paced environment.
Strong persuasion, negotiation, and presentation skills.
Knowledge of sales and marketing principles and promotional techniques.
High school diploma or equivalent (Bachelor’s degree in Engineering, Business, or related field preferred).
Ability to pass a pre-employment drug screening.
Clean driving record.

Nice To Haves

Excellent plastic injection molding and mold build knowledge.
Basic understanding of injection mold design and terminology
Able to provide client with technical advice as it relates to injection molds
Requires minimal supervision.
Self-motivated with the ability to organize, prioritize and control job responsibilities.
Flexibility to adapt to change and willing to learn and develop new skill sets as applicable.

Responsibilities

Develop and expand existing and new business opportunities within target markets.
Position the company as the preferred partner for precision mold design, build, and support services.
Prepare and execute strategic sales plans, including identifying key prospects, setting activity goals, and tracking progress.
Build and maintain strong relationships with current and potential clients.
Manage and update customer information in the company CRM system.
Oversee the quoting process, including quality checks, follow-ups, and tracking projects through the sales cycle to completion.
Respond promptly to customer inquiries and provide technical and commercial support.
Proactively identify and resolve client issues or concerns.
Communicate new product and service offerings, company updates, and technical developments to customers and prospects.
Collaborate closely with internal teams, including Information Coordinators, Designers, Project Managers, and Production, to successfully close sales and ensure customer satisfaction.
Represent the company at industry trade shows, customer visits, and other marketing events.
Achieve or exceed individual and team sales goals.

Benefits

Ongoing training in sales techniques, technical applications, and company product offerings will be provided to support professional development and success in the role.
On going training in technical field.

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