Technical Sales Engineer

Sms Group Inc•Pittsburgh, PA

21h•Onsite

About The Position

The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us! At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

Requirements

A two-year technical degree combined with two years of business experience OR: A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
Bi – Lingual is a plus (German, Italian or Spanish)
Strong organizational skills and attention to detail.
Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
Required to interpret materials of construction and material conversions.
Excellent communication and customer service skills.
Ability to write reports and correspond with customers.
Proficiency in Microsoft Office software.

Nice To Haves

CAD preferred but not required.
Experience with SAP/ERP system is preferred.

Responsibilities

Serve as the point of contact for Technical Service Division orders.
Process customer requests for quotations in accordance with pre-determined company metrics and procedures.
Creating RFQ’s and sourcing parts through approved vendors.
Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.
Provide strong support for end customer and SMS Sales Department.
Perform other duties as assigned or requested.