Technical Sales Engineer

Whitecollars•Richmond, BC

About The Position

Our client is a global engineering and manufacturing company specializing in advanced agitators and mixing solutions for industrial process applications. Their core strength lies not only in delivering equipment but in deeply understanding customer processes and providing tailored solutions that drive measurable operational value. Our client is seeking a technically inclined Inside Sales Engineer / Technical Sales Specialist who is passionate about solving customer challenges, educating clients, and supporting confident decision-making. This is an inside sales position with a strong focus on solution engineering. It is best suited for someone who enjoys consultative selling, engaging in technical discussions, and guiding customers toward the most suitable solution for their specific processes. This is not a transactional or price-driven role. It is centered around value-based, solution-oriented selling built on trust, technical understanding, and consistent follow-through. This role operates at the intersection of sales, engineering support, and process understanding. The selected candidate will collaborate closely with customers, representatives, and channel partners to identify application needs, provide technical guidance, and translate requirements into effective, high-value solutions.

Requirements

1–3 years of experience in a similar sales or technical sales role
Excellent verbal and written communication skills
Strong interpersonal and customer relationship management abilities
Ability to interpret customer specifications and translate them into accurate technical solutions and quotations
Familiarity with RFQs, tenders, and technical quotation processes
A technical background is preferred
Proven experience working with CRM and ERP systems, with a focus on detailed documentation

Nice To Haves

Experience in industrial, mechanical, chemical process, or technical manufacturing environments
Experience with engineered-to-order or application-based products
Background in mechanical, industrial, or process-related fields is highly advantageous
Demonstrated ability to grow accounts and increase revenue through relationship management

Responsibilities

Represent the full value proposition of the client's mixing solutions to customers and channel partners
Engage in consultative, education-focused selling rather than price-based transactions
Analyze customer processes, operating environments, and technical requirements to recommend the most suitable solutions and clearly explain the rationale behind them
Configure and select appropriate mixer solutions based on customer needs and internal training
Work closely with Application and Design Engineering teams to develop practical and efficient solutions
Prepare accurate quotations, proposals, and follow-ups with a high level of responsiveness
Manage the full inside sales cycle from inquiry to quotation, follow-up, and order handoff
Build and maintain strong relationships with customers, representatives, and internal stakeholders
Ensure clear, structured communication and proper documentation within CRM and ERP systems
Support seamless coordination between sales, engineering, and manufacturing to deliver a strong customer experience