Technical Sales Coordinator

MSA, The Safety Company•Cranberry Township, PA

12d•Hybrid

About The Position

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role.

Requirements

Proven ability to grasp, understand and apply technical product knowledge to project management, quotations, market and field sales activities.
Effective project management and organizational skills with the ability to be both a self-starter as well as work compatibly within a team.
Demonstrated Sales Ability / Persuasiveness.
Strong communication, including written and verbal technical/non-technical skills.
Proven ability to organize and present product information to large groups.
Proven planning and organizational skills.
Creative problem-solving with a customer-based prospective.
High school diploma or equivalent.
At least 5 years of sales, customer service, or related experience supporting a manufacturing or representative business.
At least 8 years of sales, customer service, or related experience supporting a manufacturing or representative business with at least 5 years in an FGFD sales support role.

Nice To Haves

Demonstrated selling skills with end user/distributor management experience.
Demonstrated capabilities of exceeding sales and profitability goals.
SAP experience.
Associates Degree in Technical Discipline or Bachelor's Degree in non-technical discipline.
Associates Degree in technical discipline.
Bachelor's Degree in a technical discipline.

Responsibilities

Serve as project coordinator on high profile technical sales opportunities within Custom Products, which sells complex FGFD products and systems to customers.
Prepare detailed quotations and commercial proposals for clients.
Negotiate with customers.
Proactively take steps to understand Customer Requirements, set schedules and expectations.
Partner with sales, engineering, production, systems support, etc. to drive projects to completion.
Propose and develop technical solutions to manufacturer representative’s needs.
Apply product knowledge (ex. area classifications, product applications, and product configurations, etc.) to complete requirements for customer quotations, shipping documents, and customer vendor data requirements, as necessary.
Apply complex FGFD system knowledge to meet the needs of the customer, including understanding of their current system to provide cost effective product solutions.
Develop and maintain comprehensive knowledge and proficiency on all product lines within the FGFD product group.
Assist sales personnel in growing market share for key core products and services.
Support, drive and monitor key sales opportunities with reps and end-users.
Communicate opportunities to sales personnel and channel partners.
Track and monitor opportunities via CRM tools.
Promote and sell FGFD products and services.
Call on channel partners and prospective end user customers.
Provide education on new product launches, promotional programs, services and product information to generate sales revenue.
Provide technical support and training to end users and channel partners by using tools such as web casts, toolbox presentations and reach out calls, including monitoring results.
Follow through with leads and issues provided by Sales, Marketing or Customer Service teams.
Effectively and profitably support and service low volume end users without direct Field Sales contacts.
Assist manufacturer representatives in quote generation for technical product offerings.
Communicate with Field Sales Managers and key representative personnel.
Partner with functional groups (Sales, Marketing, IT, Customer Service, Field Service, and Service Repair, etc.) to facilitate completion of unique business requirements.
Manage requirements and tasks via Issue Tracking Database