Technical Sales Associate

Oxford Instruments Plc•Scotts Valley, CA

7d•$65,000 - $75,000•Onsite

About The Position

The Technical Sales Associate role provides opportunities to develop technical, commercial, and customer-facing skills. The successful individual will develop a working knowledge of X-ray products, applications, and target markets. They will build confidence and effectiveness in customer-facing interactions, progressing from supporting sales activities to managing assigned opportunities with increasing independence. The role also involves developing commercial awareness and an understanding of the sales process from lead generation through order fulfillment, and building the technical and relationship-management skills required for future territory or account management responsibilities.

Requirements

BA/BS degree or equivalent experience.
1–3 years of experience in sales support, customer service, technical sales, or a related business environment preferred.
Strong written and verbal communication skills.
Proficient with Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
Experience using CRM systems and ERP/business management software preferred.
Ability to learn technical products, applications, and market requirements.
Comfortable working with numerical data sets to identify trends, support decision-making, and ensure accurate business reporting.
Ability to manage multiple priorities and deadlines in a fast-paced environment.

Nice To Haves

Experience using CRM systems and ERP/business management software preferred.

Responsibilities

Execute inside sales processes including quotation support, order entry, order acknowledgement, and CRM/ERP data management
Maintain accurate, timely records of customer interactions, opportunities, and sales activities within internal systems
Coordinate with production, logistics, and finance to ensure accurate order fulfillment and delivery schedules
Serve as a primary point of contact for inbound customer inquiries, providing timely and professional responses
Support preparation of quotations, proposals, and commercial documentation for the sales team
Develop working knowledge of X-ray products, applications, and target markets to support customer needs
Collaborate with engineering and product management to understand product capabilities and support application-based quoting
Support pipeline development activities including lead qualification, opportunity tracking, and follow-up
Identify opportunities within existing accounts and assist in developing customer engagement strategies
Participate in customer meetings, technical discussions, and field sales activities as capabilities develop, progressing toward ownership of sales opportunities