Technical Sales Advisor (TSA)

MULTIVAC CANADA INC•Brampton, ON

3d•CA$70,000 - CA$80,000•Hybrid

About The Position

The Technical Sales Advisor supports MULTIVAC’s sales efforts by collaborating with internal and external colleagues and teams to define the technical aspects of sales projects, proposals and orders. The primary focus is on food customer applications for product configuration (machines and retrofits) and preparing customer quotations and proposals. This role involves researching and acquiring technical expertise to assist sales teams in closing new business opportunities, and learning, building-upon, and mastering the competencies necessary for managing a well-rounded sales experience.

Requirements

College or university education is an advantage, otherwise a minimum of a high school diploma with two or more years of industry-related experience, or equivalent combination of education and experience.
Ability to read, analyze, and interpret or comment on common scientific, technical journals and financial data.
Ability to effectively present technical information and respond to questions from colleagues.
Ability to work with dimensions, figures, and mathematical concepts with the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
Knowledge of Word Processing software.
Knowledge of Spreadsheet software.
Knowledge of Order processing systems.
Knowledge of Internet software.
Knowledge of ERP systems.
Knowledge of Database software.
Knowledge of Contact Management systems.
Current valid driver’s license.
Valid passport.
Criminal background check is required.
Maintain a positive work atmosphere by acting and communicating in a respectful manner with customers, clients, co-workers, and management.

Nice To Haves

Two years technical experience in one or more of the following: capital equipment, packaging materials, or other associated area.
Bilingual ability (English & French) is an asset.

Responsibilities

Work with sales teams to clarify customer requirements and document MULTIVAC’s best customer solution.
Process assigned RFQs and determine the best course of action to complete them as accurately and quickly as possible, ensuring appropriate gross margins are maintained.
Consult as necessary with support resources, including Product Market Managers, Technical Sales Advisors (TSAs), supplying factories, the sales team, and engineering.
Assume responsibility for the configuration of equipment.
Maintain and update quotation tools with new equipment and pricing information as they are introduced and/or changed.
Be responsible for the technical efficacy of a sales project from RFQ to shipment.
Document product offering in RFQ and final sales proposal/quotation.
Participate in order clarification with order processors.
Work with supplying factories and/or engineering to address follow-up technical questions/concerns.
Collaborate with internal teams and colleagues to identify technical features and capabilities relative to MULTIVAC products and services that will bring additional value to customers.
Prepare customer proposals (machines and retrofits).
Assume responsibility for the presentation, commercial accuracy (pricing, terms and conditions), and final technical review of a customer proposal.
When requested, participate in sales calls with the sales team to provide technical support in their consulting and selling efforts.
When appropriate, travel to other MULTIVAC facilities to keep current with new product offerings and processes and to build strong relationships with colleagues in the Sales Support, Engineering, and Manufacturing departments.
Stay current with new applications in Canada and worldwide; and communicate new applications to the sales team.
Attend and participate in trade shows, sales meetings, and other company-specified activities.