Technical Sales Account Support (Associate Scientist) - Nutrition, Beverage and Confectionary

Tate and Lyle•Hoffman Estates, IL

15h•$57,000 - $84,000

About The Position

The Technical Sales Account Support (Associate Scientist) provides technical support to new and existing customers with growth potential to help grow sales of Tate & Lyle ingredients. The role supports the technical service team on cross-category projects through bench and pilot laboratory trials, analytical testing, and project-related tasks. It covers a broad range of food applications and is described as an entry-level opportunity for someone seeking to develop a career in the food industry. Contribution is measured through conversion of technical opportunities to sales. Travel of up to 25% may be required. The position works on assigned tasks or project support under limited supervision, collaborating with technical service account managers, Sales colleagues, customers, and other stakeholders. It supports customer projects, internal research, and external growth campaigns; develops and optimizes food product formulations; communicates application-study findings; and helps resolve technical problems. The role also contributes to customer consultations and pilot trials, project reporting, laboratory safety and efficiency, and laboratory upkeep and supply management. Tate & Lyle offers a salary range of $57,000–$84,000 and a Total Rewards package that includes medical, dental, and vision coverage; paid time off, including vacation, sick time, and 16 weeks of paid parental leave; a 401(k) with company match; company-paid life insurance; and additional no-cost benefits such as a Lifestyle Spending Account, identity theft protection, an Employee Assistance Program, and telemedicine. The company also offers Employee Resource Groups supporting various communities.

Requirements

Minimum BS or MS degree in food science or another related scientific discipline.
Fewer than 3 years of relevant experience.
Moderate production and processing knowledge in food science or a related industry.
Sound basic knowledge of food science, food chemistry, food microbiology, and general food processing.
Ability to learn and apply basic scientific principles, theories, and concepts to assignments.
Strong written and verbal communication, analytical, and technical skills.
Critical thinking and problem-solving ability, with attention to detail and organization.
Creativity, proactivity, willingness to think outside the box, and desire to accept or create new ideas.
Basic computer literacy with Microsoft Office 365 applications.
Ability to travel domestically or internationally as required to achieve project goals.

Responsibilities

Support customer projects, internal research, and external growth campaigns using application knowledge within relevant categories.
Work under limited supervision on assigned tasks or project support to determine and develop approaches that meet objectives.
Conduct bench and pilot laboratory experiments, including analytical testing, in collaboration with technical service account managers.
Support food product formulation and develop and optimize formulas to meet project objectives.
Provide clear and timely communication of application-study findings.
Resolve technical problems through ongoing collaboration.
Travel to customer locations to support consultations, pilot trials, and ongoing project work.
Maintain laboratory notebooks and prepare project reports.
Ensure laboratory activities meet or exceed technical, safety, and efficiency goals.
Help maintain the laboratory, including managing ingredients and supplies, upkeep, and equipment maintenance.
Partner with Technical Sales colleagues to identify profitable growth opportunities with new and existing customers and support pipeline development and conversion.
Provide technical and customer input to support the creation, management, and execution of account plans.
Identify customer needs and support development and communication of customer-aligned, profitable value propositions.
Track project timelines and dependencies and coordinate stakeholders to ensure activities are completed on time.
Contribute functional expertise to customer engagement and provide ad hoc Sales support in managing the pipeline and customer relationships.