Technical Publications Specialist

National Air Cargo Group Inc•Orlando, FL

just now•Onsite

About The Position

The Technical Publications Specialist supports the Technical Publications department in the administration, coordination, and control of operational manuals, Electronic Flight Bag (EFB) documentation, and associated operational publications for National Airlines. The Technical Publications Specialist reports to the Manager of Technical Publications.

Requirements

Must possess a working knowledge or understanding of Company manuals, document control procedures, and electronic document distribution systems.
Must possess working knowledge of applicable sections of 14 CFR related to operational manuals, documentation control, and electronic manual distribution.
Must demonstrate strong organizational skills and attention to detail.
Must possess the ability to manage multiple projects and revision timelines.
Must be fluent in reading, writing, and speaking English.
Minimum of 2 years of experience in Crew Services roles such as Crew Operations, Crew Planning, or travel-related functions.
Strong understanding of Crew Services workflows, tools, and operational requirements.
Must be able to read, write, and speak English fluently and effectively.
Must be legally authorized to work in the country in which the position is located.
Must pass a background check which could include fingerprinting, a pre-employment drug test, and criminal history records check (CHRC).
Strong verbal communication, presentation, and facilitation skills.
Ability to translate complex procedures into clear, structured training materials.
Excellent organization, attention to detail, and follow-through.
Strong interpersonal skills with the ability to build rapport across Teams.
Proactive mindset with a focus on continuous improvement and high training standards.
Ability to work independently while maintaining strong collaboration across Crew Services.

Nice To Haves

Experience in technical publications, document control, aviation operations, EFB administration, or a related field is preferred.
Experience developing or delivering training is preferred but not required with strong operational experience.

Responsibilities

Assist in the coordination, preparation, and tracking of revisions to Company operational manuals.
Support the distribution and tracking of manuals, revisions, operational bulletins, and Electronic Flight Bag (EFB) documentation to applicable departments and personnel.
Coordinate with internal departments and subject matter experts to collect, consolidate, and track manual changes.
Assist with the preparation of revision packages and documentation required for manual updates and distribution.
Support the publishing process by coordinating manual revisions and updates with the Company’s third-party publishing vendor.
Assist in maintaining document control processes to ensure proper version control, revision tracking, and manual currency.
Support the maintenance and organization of document libraries, electronic manual repositories, and EFB documentation systems.
Assist in monitoring manual revisions and EFB documentation updates to ensure consistency across Company manuals and operational documentation.
Support internal reviews and audits related to manual control, document distribution, and EFB documentation management.
Assist the Manager of Technical Publications in ensuring that operational documentation and EFB content are maintained in accordance with Company procedures and applicable regulatory requirements.
Assist with the coordination, tracking, and distribution of EFB operational documents and related materials published through approved electronic platforms.
Performs other duties as assigned.