TECHNICAL PUBLICATIONS SPECIALIST

Custom Truck One Source•Kansas City, MO

3d•Hybrid

About The Position

The Technical Publication Specialist will assist in the responsibility for both the daily operations and the ongoing improvement of the company’s technical publications to help support communication across the organization and to the customers. This position should possess both a strong technical background and be able to effectively communicate with the business to ensure that that we have clear and consistent information for the customer. Must be detail oriented and have a passion for organization, process control, collaboration, and above all excellent communication skills.

Requirements

Work in fast-paced environment, juggling projects, handling multiple issues at once
Performing detail-oriented work requiring high levels of accuracy
Good written and oral communication skills
Ability to work cooperatively and collaboratively with a customer service focus with all levels of employees
Strong desire to learn

Nice To Haves

Education - Bachelor’s degree from an accredited four-year College or university preferred and/or a minimum of 5 years’ experience in a related field
Problem Solving - Identifies and resolves problems in timely manner; Gathers information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Experience and understanding of heavy trucks and heavy equipment is a plus

Responsibilities

Work closely with internal and functional teams, to support product documentation
Work closely with engineering to understand changes and how implementation should be accomplished to ensure part changes are depicted in manuals as needed
Other duties may be assigned