Technical Project Manager

Transform9Birmingham, AL
Hybrid

About The Position

Transform9 ships AI voice agents into live healthcare environments where coordination across engineering, product, integrations, and customer success determines whether a launch succeeds. As Technical Project Manager, you'll drive cross-functional delivery — turning roadmaps into sequenced, dependency-aware plans, keeping technical and customer-facing teams aligned, and making sure complex, multi-team initiatives land on time and to spec.

Requirements

  • 5+ years in technical project or program management, ideally in software or SaaS
  • Track record delivering complex, multi-team technical projects on time and to spec
  • Strong understanding of the software development lifecycle and agile practices
  • Ability to read technical requirements and hold credible conversations with engineers
  • Excellent written and verbal communication; able to align stakeholders across functions
  • Strong organizational skills with attention to dependencies, risk, and detail
  • Comfort operating in a fast-moving, ambiguous environment

Nice To Haves

  • Experience in healthcare technology, HIPAA-regulated, or other compliance-heavy environments
  • Familiarity with voice/telephony, LLM, or conversational AI products
  • PMP, CSM, or equivalent certification
  • Experience with project tooling (Jira, Linear, Asana, or equivalent)

Responsibilities

  • Own end-to-end delivery of cross-functional technical projects — from kickoff through launch and post-launch review
  • Build and maintain project plans, timelines, and dependency maps across engineering, product, integrations, and customer success
  • Run planning, standups, and retrospectives; keep teams unblocked and accountable to commitments
  • Translate product and technical requirements into clear scope, milestones, and acceptance criteria
  • Identify risks and surface tradeoffs early; drive decisions that keep projects on schedule
  • Coordinate platform launches and new practice onboardings against measurable readiness criteria
  • Communicate status, risks, and timelines clearly to engineering leadership and stakeholders
  • Improve delivery processes, tooling, and documentation as the team scales

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave
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