Technical Project Manger

Elsevier•Bethesda, MD

1d•$78,800 - $131,300•Hybrid

About The Position

As a Technical Project Manager, you will be the driving force behind successful customer deployments for Elsevier’s Mytonomy Cloud for Healthcare platform. Serving as the primary point of coordination throughout the implementation lifecycle, you will partner with health systems to translate clinical, operational, and business requirements into configured, integrated, and scalable solutions that improve patient engagement and healthcare outcomes. This role will require office presence, ideally 1-2 days per week in our Bethesda, MD office. In this highly cross-functional role, you will own end-to-end customer implementations—from project kickoff through go-live—ensuring deployments are delivered on time, within scope, and aligned with customer objectives. You will work closely with Customer Success, Clinical, Product, Marketing, and Content teams to configure customer environments, manage technical integrations with EHR systems (primarily Epic), and guide organizations through technical, operational, and clinical readiness activities. Leveraging your expertise in healthcare technology, interoperability standards, and clinical workflows, you will advise customers on integrations involving HL7, SMART on FHIR, APIs, and related technologies. You will also lead the deployment of Mytonomy Patient Experience Cloud, oversee testing and validation activities, coordinate stakeholder communications and training programs, and ensure clinical teams are prepared for a successful launch. The ideal candidate combines strong healthcare IT implementation experience, project management discipline, and excellent communication skills with a passion for helping healthcare organizations adopt innovative technology solutions. If you thrive at the intersection of healthcare, technology, and customer success and enjoy leading complex projects that create measurable value for both patients and clinicians, this role offers an opportunity to make a meaningful impact.

Requirements

2–5 years of experience in healthcare IT implementation, EHR deployment, or a closely related field
Exceptional written and verbal communication skills, with the ability to translate technical concepts for clinical and operational audiences
Demonstrated project management skills, with the ability to manage multiple concurrent workstreams and drive implementations to successful go-live
Proficiency with project management tools such as Asana
Strong familiarity with Epic workflows in hospital and ambulatory settings; Epic certification or hands-on configuration experience strongly preferred
Experience working with healthcare technology partners and integration tools (e.g., Redox, HL7, SMART on FHIR) is a plus
Bachelor’s degree in a technical, scientific, or healthcare-related discipline

Responsibilities

Strong communication skills to help customers translate business requirements to technical and workflow requirements
Strong Project Management skills to drive implementations to successful go-live using internal tools such as Asana
Deep understanding of Epic workflows in hospital and ambulatory settings from either the clinical end-user perspective or application-level experience.
Advise customers on how to integrate with Mytonomy’s platform via HL7, SMART on FHIR, APIs, and more.
Use Mytonomy’s internal tools to configure customer systems and integrations
Work with CS and Clinical teams to map content between Mytonomy’s platform and customer EHR systems (primarily Epic).
Share feedback and data with the product team to influence product enhancements and new features
Coordinate with internal content teams to track the progress of content development and localization for client deployments.
Ensure training materials and how-to guides are created and distributed to clinical staff prior to go-live
Collaborate with the Customer Success Director during implementation to ensure on-time project delivery and alignment with customer business objectives, maintaining clear documentation throughout the transition to ensure operational continuity.