Technical Project Manager

Kyndryl

1d•Hybrid

About The Position

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Join the innovative team at Kyndryl as a Technical Project Manager and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Kyndryl Technical Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the “conductor” who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As a Technical Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our “one team with the customer” concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve “embedding” with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically. Your future at Kyndryl Becoming a Technical Project Manager at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many different types and flavors of PM roles, so everyone can find the opportunity that suits them best. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Requirements

10 years experience with Jira, SAP or Asana and methodologies (Agile, Scrum, Kanban).
Familiarity with software development lifecycles (SDLC), IT infrastructure, or specific engineering disciplines.
Experience gathering and preparing information and presenting to clients and upper management.
10 years experience being a Technical Project Manager for several clients.
A bachelor’s degree in computer science, information technology, or a related field is required.
Technical Background.
Leadership & Communication.
Client Relations.
Project Management Expertise.
Growth mindset; keen to drive personal and professional development.
Customer-focused – someone who prioritizes customer success in their work.
Open and borderless – naturally inclusive in how they work with others.

Nice To Haves

Professional certifications and qualifications.
Ability to evolve horizontally into other technical or non-technical areas such as Technical Service Architect.
Ability to move vertically to become a senior project manager or program manager.

Responsibilities

Oversee the delivery of major projects within scope, schedule, and budget.
Construct detailed project plans.
Manage teams.
Lead meetings, status calls, and planning and cadence meetings.
Analyze and mitigate risks.
Manage finances.
Ensure the team has the right skills.
Plan and delegate activity to hit deadlines, deliver on SLAs, and delight clients.
Practice continuous structural thinking and take ownership for value delivery.
Act as the single point of contact with the client, partners, and all stakeholders.
Serve as the bridge to every other team on the project, including both technical and account roles.
Handle customer change requests with diplomacy.
Network and forge relationships.