Technical Project Manager

Miovision

1d•Hybrid

About The Position

At Miovision, we are engineering the future of smart transportation to keep the world moving—but to keep our own operations up to speed, we need a brilliant Technical Project Manager to ensure our complex deployments never hit a bottleneck. Consider yourself the master traffic controller for our breakthrough technology projects! You will ensure every phase of the project lifecycle runs on a green light: on-time, within budget, and with total customer satisfaction. Operating as the critical intersection between Miovision and our customers, partners, contractors, and dealers, you will navigate cross-functional lanes to align resources and development priorities. If you are ready to merge the voice of the customer with our product vision and steer our highest-stakes projects to success, buckle up—this is the role for you.

Requirements

Radiate a "customer-first" mentality in every single decision you make and action you take.
Bring proven, hard-earned experience managing the internal and external logistics of complex technology or ITS (Intelligent Transportation Systems) projects.
Possess the uncanny ability to effectively prioritize, juggle, and flawlessly execute tasks even when the heat is on.
Set incredibly high expectations for results and lead by example when it comes to personal accountability and ownership.
Aren't afraid to experiment with creative methods, relying on deep root-cause analysis to unravel and solve the most difficult, complex problems.
Have a sponge-like brain for new technology, quickly grasping advanced concepts related to electrical systems, cloud computing, and networking.
Instinctively use customer insights and data to not just meet, but completely exceed, client expectations.
Consistently make decisions anchored in sound judgment, core ethics, and company values, always driving toward the absolute best outcomes for both the customer and the business.

Responsibilities

Take the reins on all project management activities, including master schedules, communication plans, contract management, risk mitigation, and CRM updates.
Conduct rigorous technical reviews of project designs and seamlessly coordinate all engineering and implementation efforts.
Lead engaging, regular status meetings to keep customers fully informed and confident in the project's trajectory.
Collaborate closely with internal teams to ensure all stakeholder needs are met and projects are delivered perfectly on time.
Expertly vet, hire, and manage sub-contractors to guarantee top-tier execution of project work.
Control project scope with an iron grip, utilizing change management processes to protect and proactively increase financial margins.
Provide stellar, ongoing system support for customers even after the project has officially closed.
Champion continuous improvement initiatives to skyrocket customer satisfaction and crush our On-Time Delivery (OTD) metrics.
Develop a deep, comprehensive understanding of our product portfolio and speak intelligently about our technology to customers.
Act as the vital bridge between the customer and our product development team, turning complex technical requirements into actionable, brilliant solutions.
Travel up to 5% across North America (with a sprinkle of potential international travel) to keep projects humming.