Technical Project Manager

ADP

11h

About The Position

ADP is hiring a Lead Accessibility Testing Project Manager!

Are you empathetic to client needs and motivated by creating meaningful
impact for millions every day?

Are you looking to join a dynamic, inclusive team with a strong culture of
collaboration and belonging?

If so, this may be the role for you. Ready to design what’s next?

As the Lead Accessibility Testing Project Manager, you will play a key
role on ADP’s growing global accessibility team. You’ll oversee accessibility
testing, conformance reporting, and documentation in partnership with
accessibility specialists in Spain and India. You will also collaborate with
hundreds of UX professionals and thousands across Product Management,
Engineering, and Quality to help ADP deliver inclusive, exceptional experiences
to our clients and tens of millions of users.

In this role, you will support the Head of Accessibility and the ADP
Accessibility Team by leading the end-to-end accessibility testing and ACR/VPAT
program. You will plan, schedule, coordinate, and deliver annual and
release-based testing across strategic products to ensure Accessibility
Conformance Reports are accurate, current, and RFP‑ready. You will drive
cross-functional alignment on priorities, risks, and timelines—ensuring the
right solutions are delivered with the right resources, at the right time.

You excel at seeing both the big picture and critical details, bringing
structure to complexity and helping teams stay focused on what matters most. You
guide conversations toward clear decisions and actions and work effectively with
cross‑functional partners to ensure follow‑through. We’re looking for someone
with experience leading large-scale testing programs in complex product
organizations and a deep understanding of how UX, Product Management,
Engineering, and QA collaborate to design, develop, test, and ship accessible
products.

You have hands-on experience with assistive technologies and know how to
translate global accessibility standards (WCAG 2.2 AA, EN 301 549, Section 508)
into practical test plans, actionable Jira defects, and decision-ready
documentation, including ACRs/VPATs.

We’re seeking someone who thrives in an environment where no two days are the
same. Integrity, resilience, and a willingness to push boundaries are essential.
Whether you’re meeting with product, development, design, QA, or any team across
Global Products & Technology, you will be a guiding voice ensuring teams deliver
work that is documented, data-driven, and on time.

You’ve worked with Agile teams and understand product delivery cycles and how to
support diverse global stakeholders. You communicate progress clearly, highlight
risks early, and remove roadblocks. From roadmap to release, your leadership
will influence team success. As part of our team, you’ll take on exciting
challenges and form strong partnerships as we design what’s next for ADP and our
industry.

Requirements

• You bring 5+ years of project/program management in software (Agile/PDLC) and 4+ years leading accessibility testing at scale.
• You’re a Jira power user—able to design and optimize workflows, dashboards, and SLAs.
• You have deep, practical knowledge of WCAG 2.2 AA, EN 301 549, and Section 508, and hands‑on experience with assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, Dragon, switch access, magnification, etc.).
• You’re familiar with automated and semi‑automated tools, write high‑quality accessibility bugs, and have a proven track record of creating and maintaining ACRs/VPATs in collaboration with Product, Engineering, and Design.
• You have a Bachelor’s degree or equivalent experience.
• You have extremely strong communication skills (particularly with authoring and communicating about ACRs/VPATs).
• You are proficient in reading and writing in English.
• You have stellar process, project, and time management skills.
• You have native or extensive experience using assistive technology.
• You have technical acumen.

Responsibilities

• Galvanize. Inspire and mobilize cross‑functional teams by defining the “why” and what success looks like. Set accessibility testing goals, plan ACR/VPAT releases, track progress, and proactively surface risks to the Head of Accessibility and Lead Accessibility Product Manager to keep teams aligned with sprint, quarterly, and maturity plans.
• Nurture. Be an approachable, trusted partner who coaches, supports, and builds strong relationships across global teams. Share your expertise generously, delegate effectively, and meet each teammate where they are in their accessibility journey.
• Bring Order from Chaos. Translate complexity into clear, actionable work. Help engineering, product, and design teams connect daily tasks to broader accessibility outcomes, so everyone knows how their work contributes to business goals.
• Plan. Collaborate with Accessibility Engineering and cross‑functional partners to prioritize and schedule accessibility testing, defect remediation, and ACR/VPAT updates. Define what success looks like within quarterly and annual expectations.
• Drive. Thrive in a fast‑paced, collaborative environment and take pride in delivering outcomes that make users more successful in their work.
• Evangelize. Champion ADP’s accessibility philosophy, practices, and methodologies. Educate teams on the “why” behind accessibility and guide them in making it part of their everyday work. Center the disability community and user experience in all coaching and mentoring.
• Collaborate. Understand how UX, Product Management, Engineering, and QA work together—and help clarify roles within ADP’s ACR/VPAT testing processes. Partner with the Lead Accessibility Product Manager to use VPAT/ACR insights to identify patterns, guide training, and support product teams.
• Partner. Work effectively across UX, Product Management, Engineering, and QA to plan, execute, and remove roadblocks. Support data‑driven decision‑making and, when needed, collaborate with the Senior Accessibility Analyst to document third‑party findings and integrate them into procurement processes.
• Facilitate Discussion. Communicate clearly and succinctly. Move conversations toward decisions and outcomes, using data and analysis to guide teams and ensure shared understanding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level