Technical Project Manager

TixrSanta Monica, CA
Hybrid

About The Position

We are looking for a Technical Project Manager (TPM) to drive execution across complex engineering initiatives while also serving as a key interface for technical client integrations. This role blends traditional TPM responsibilities with hands-on technical problem solving and operational improvement. You will help ensure that work is clearly defined, efficiently executed, and aligned with business priorities—while also identifying and improving the systems and processes that support delivery.

Requirements

  • 10+ years of experience as a TPM, Technical Program Manager, or similar role
  • Strong technical fluency—comfortable working with APIs, logs, and debugging tools
  • Experience working with engineering teams on complex systems
  • Excellent organizational and communication skills
  • Ability to operate effectively in a fast-changing, high-priority environment
  • Strong problem-solving mindset with a focus on execution and outcomes
  • Strong experience with Jira

Nice To Haves

  • Experience supporting API integrations or external clients
  • Familiarity with tools like New Relic, AWS
  • Experience in ticketing, e-commerce, or high-scale transactional systems

Responsibilities

  • Define project plans, timelines, and milestones in collaboration with engineering and product
  • Own planning and execution for complex engineering initiatives (e.g. third-party integrations, non-functional testing efforts)
  • Run project rituals (standups, planning, status updates) where needed to ensure progress and alignment
  • Identify risks early and drive resolution
  • Identify inefficiencies in engineering workflows, rituals, and SDLC processes
  • Propose improvements that increase throughput without introducing unnecessary overhead
  • Present recommendations to engineering leadership, supported by data
  • Measure and communicate the impact of implemented changes PRM tooling
  • Act as a shared resource across squads, especially for high-priority or cross-cutting initiatives
  • Ensure alignment between engineering, product, QA, and DevOps
  • Help manage shifting priorities in a dynamic roadmap environment
  • Serve as a frontline technical resource for API-integrated clients
  • Reproduce API issues, analyze logs (e.g., New Relic), and coordinate with engineering teams to resolve problems
  • Help clients successfully onboard and troubleshoot integrations in a fast-paced environment
  • Leverage AI tools to improve project planning, tracking, and analysis
  • Identify opportunities to use AI to reduce manual effort and improve visibility

Benefits

  • Salary Range TBD + Equity
  • 100% Remote with Hybrid Optional
  • Paid Health Benefits ($0 Premiums)
  • Dental, Vision, Life plans
  • Open Vacation
  • 401k (50% match up to 3%)
  • Paid Equipment
  • Education Stipend
  • Paid Holidays & Birthdays Off
  • Parental Leave
  • Team Offsites / Events
  • Ticket hookups!
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