Technical Project Manager

Thunes • San Francisco, CA

11h • Hybrid

About The Position

As part of the Member Implementation team, this role will bring you great opportunities to work on various projects, collaborating with a diverse range of partners and teams. The Member Implementation team is responsible for supporting the integration of partners within the Thunes Cross-Border Payment platform. Processing millions of transactions per month and interconnecting hundreds of partners from all around the world, Thunes is continuously growing its coverage and footprint in the industry. A career with Thunes provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities.

Are you ready to drive complex global integrations in the Fintech and Payments space? We are seeking a highly skilled Technical Project Manager (Integration Consultant) to work with some of the biggest and most important players in the Fintech, Payments, and E-commerce industries on the implementation of our global network. You will be the hands-on technical expert, translating complex business needs into precise implementation design.

High-Impact Client & Stakeholder Management
This role requires a balanced approach to technical execution and professional client communication:

Strategic Client Engagement: Serve as the technical interface for key client stakeholders, including external Software Engineers and internal teams
Strong stakeholder management skills with proven ability to navigate client conversations, manage expectations, and maintain quality throughout the integration and troubleshooting process
Fluency in English is a must. Other languages are a strong plus

Key Technical Responsibilities
You will be the expert on how our clients connect to our global payout system, leading the technical solution from concept to launch:

Integration Ownership: Drive the technical integration lifecycle, from scope analysis and solution design through rigorous UAT and post-launch optimisation, helping clients utilise our global network capabilities
Technical Troubleshooting: Troubleshoot and resolve complex integration challenges involving data mapping, latency, and system compatibility within a high-volume network
Technical Deliverables: Interface between the client’s engineering team and internal developers, translating requirements into detailed technical specifications (e.g., sequence diagrams, data flow maps)
System Analysis: Use internal logging/monitoring tools (e.g., OpenSearch, LogicMonitor, or other industry standards) to analyze system performance, identify integration bottlenecks, and propose data-driven improvements
The role may require the flexibility to adapt to other time zones and to travel abroad occasionally

Requirements

• At least 5 years hands-on experience in a Technical Project Manager or Integration Consultant role managing client projects
• Prior experience with Fintech/E-commerce/Payments is essential
• Strong proficiency with RESTful APIs, Webhooks, and JSON/XML data structures
• Must be able to read, write, and test payloads using tools like Postman or Insomnia
• Proven ability to read and interpret code/scripts to understand integration logic (no development required, but comprehension is essential)
• Fluency in English is a must
• Degree in Computer Science, Software Engineering, or equivalent practical technical experience

Nice To Haves

• Other languages are a strong plus
• Familiarity with Jira for tracking and managing project tasks is a plus

Responsibilities

• Serve as the technical interface for key client stakeholders, including external Software Engineers and internal teams
• Navigate client conversations, manage expectations, and maintain quality throughout the integration and troubleshooting process
• Drive the technical integration lifecycle, from scope analysis and solution design through rigorous UAT and post-launch optimisation, helping clients utilise our global network capabilities
• Troubleshoot and resolve complex integration challenges involving data mapping, latency, and system compatibility within a high-volume network
• Interface between the client’s engineering team and internal developers, translating requirements into detailed technical specifications (e.g., sequence diagrams, data flow maps)
• Use internal logging/monitoring tools (e.g., OpenSearch, LogicMonitor, or other industry standards) to analyze system performance, identify integration bottlenecks, and propose data-driven improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level