Technical Project Manager
About The Position
Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Technical Project Manager, who is a strategic project-management professional, you will oversee and manage client-facing projects for the Professional Services organization. As a self-starter and team player, you will have a strong talent for project coordination, stakeholder communication, process improvement, and delegation. The ideal candidate will have a sharp, analytical mind, superb communication skills, and proven ability to execute strategic initiatives in a scaling organization.
Requirements
- Relevant project management certifications in traditional and agile project management (Project Management Professional, Certified Scrum Master or Professional Scrum Master, or equivalent experience)
- Can comfortably switch between different project management approaches as well as manage variety of engagements as well as deliver on different types of contracts.
- Minimum of 2 years of technical project management experience
- Demonstrated application of and proven success with different project management methodologies and frameworks, management tools, analysis, and research
- Experience with creating an effective team environment, building strong relationships, negotiation, problem-solving, conflict resolution, managing resources in a matrix environment, communicating and influencing effectively at all organizational levels
- Experience coaching project team members
Nice To Haves
- Prior experience in the healthcare and/or financial services industries implementing enterprise software solutions.
- At least 1 year of experience within an agile SDLC environment
- Experience with PaaS/SaaS, cloud, and on-prem infrastructure
- Experience with services-based contracts
- Project Management certification (PMP) a plus
Responsibilities
- Obtain Decisions Product Portfolio Knowledge
- Complete Decisions Technical Certification
- Fully understand and be able to speak to the Architect Build Communicate (ABC) of Decisions professional services project management
- Understand the requirements documentation and be able to manage to break it down into sprints
- Understand all ceremonies and expectations for all relevant agile ceremonies
- Plan, manage, and facilitate Decisions Professional Services delivery
- Manage a cross-functional team throughout the project lifecycle, ensuring that projects are delivered successfully
- Work with team members to remove impediments to delivery, including but not limited to identifying then eliminating or mitigating risks to delivery
- Identify client needs and requirements that can be translated into discrete tasks and milestones, managing against contracted scope
- Chart and maintain a project plan, identifying and assigning project tasks and milestones to the project development team
- Plan appropriate client and internal communication methods, providing ongoing status updates, including health status, risks, schedule, staffing needs, etc
- Ensure quality control for all project deliverables and activities, working with architects and developers to coordinate internal review and refinement of requirements
- Oversee and effectively communicate project needs to Decisions and clients' senior leadership, ensuring alignment on expectations with delivery, timeline, and budget
- Collaborate with Customer Success, Product Engineering, IT Ops, and Professional Services management to inform on project health
- Effectively communicate internal and external blockers related to clients' projects to relevant departments within Decisions
- Ensure that Decisions internal PMIS reflect current project status and progression, including requirements documentation, issues/risks, communication, and project health
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
