Technical Project Manager
About The Position
The Merchant Solutions - Digital Solutions team is building world-class products through the Commerce Hub platform. As a Technical Project Manager, you will be a confident, no-nonsense program leader who can drive outcomes—not just track them. Success requires someone who is collaborative and approachable, while also being direct, assertive, and unafraid to challenge when needed. Leadership & Operating Style (What sets this role apart) Demonstrates confident, clear, and direct communication – able to deliver difficult messages without dilution Operates with strong ownership and accountability, driving outcomes in complex environments Challenges constructively – pushes back on stakeholders and clients when needed to protect outcomes Balances approachability with authority – builds trust while maintaining high standards Comfortable making decisions and taking a position without full consensus Drives alignment with a fact-based, decisive, outcome-focused approach Effectively engages with global stakeholders across diverse cultures, adapting communication styles while maintaining clarity, assertiveness, and delivery focus
Requirements
- 10+ years of progressive program management experience in large-scale environments
- 8+ years of experience managing high-stakes, executive-level programs
- 8+ years of experience working with global teams and stakeholders across multiple regions and cultures
- 6+ years of experience with Microsoft and Atlassian toolsets
- Bachelor’s degree in Computer Science, Business, or a related field; or equivalent work experience
- Must currently possess valid and unrestricted U.S. work authorization
- Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Nice To Haves
- Prior experience within the payments and/or financial services domains.
- Proven ability to handle conflict, escalation, and challenging stakeholder dynamics
- Strong problem-solving and risk management capabilities
Responsibilities
- Lead complex, cross-regional programs and deliver against scope, schedule, and budget
- Drive clear, direct, outcome-oriented communication with stakeholders across regions and cultures
- Own tough client conversations and communicate risks, trade-offs, and decisions with confidence
- Drive cross-functional alignment and decision-making across global teams
- Hold teams and stakeholders accountable – ensure follow-through and prevent slippage
- Manage globally distributed resources across Agile and Waterfall environments
Benefits
- annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Senior
