Technical Project Manager

Workday•Atlanta, GA

1d•Hybrid

About The Position

We’re looking for an Technical Project Manager to join our growing Professional Services Team. This individual will be the primary point of contact during the pre-launch period, leading end-to-end implementation while ensuring scope, quality, and project KPIs are met. You will serve as a solution consultant, bridging the gap between R&D, Product, and the client to ensure global enterprises extract maximum value from our AI-driven orchestration. We place great value on career growth, learning and collaboration. Employees are our #1 value! We are an agile organization, constantly looking for ways to improve with a focus on the value we deliver to our customers. We work closely with people to acquire fast feedback and achieve the right outcomes.

Requirements

4+ years of experience in Enterprise B2B SaaS solution deployment, specifically within consulting, professional services, or functional implementation
4+ years specifically leading complex, large-scale global external client-facing SaaS implementation projects for medium to large enterprises
Proven ability to take full ownership of projects, operate independently, and manage multiple priorities, timelines, governance and workstreams effectively
Lead complex conversations and manage senior stakeholder expectations
Ability to work effectively across both technical and business stakeholders, creating clarity for partners and internal teams even when priorities or requirements are evolving
Strong problem-solving skills, with the ability to troubleshoot technical issues and drive resolution

Nice To Haves

Bachelor’s degree in Business, Information Systems, Industrial Engineering, or a related field
2+ years of experience delivering AI-enabled solutions, intelligent automation, or ML-powered features within an enterprise context
Familiarity with NoSQL/SQL database and Postman
Familiarity with Agile methodologies and the software delivery lifecycle
Industry knowledge of HR Tech
Industry Workday

Responsibilities

Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment
Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer-co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope
Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product
Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies
Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support