Technical Project Manager

OSTTRA • New York, NY

3d • $75,000 - $90,000 • Hybrid

About The Position

We are looking for a Technical Project Manager to join our Professional Services team. In this role, you will primarily focus on delivering seamless software implementations and integrations, while continuously expanding your expertise across our core applications (e.g., Harmony, CFD, ETD). We are particularly excited to meet candidates with a Computer Science background who possess a keen interest in AI, prompt engineering, and interacting with AI agents. If you love bridging the gap between complex data systems and the future of automation, this role is for you. You will collaborate closely with clients, project managers, and internal product teams to bring robust technical solutions to life.

Requirements

• Degree in Computer Science, a related technical field, or equivalent practical experience.
• Solid understanding of data formats and protocols such as FIX, XML, or CSV.
• A strong interest in AI technologies, practical experience or experimentation with prompt engineering, and familiarity with interacting with AI agents.
• Ability to define, map, and document detailed workflow processes.
• Strong customer-facing skills with the ability to deliver a positive client experience, whether leading the call or working behind the scenes.
• A creative, analytical thinker who thrives on troubleshooting and resolving technical roadblocks.
• Highly process-oriented with excellent time-management skills to meet critical project milestones.
• Exceptional verbal and written communication skills.
• Highly responsive, collaborative, and engaged with internal project teams.

Responsibilities

• Own and deliver implementations and integrations for at least one core application.
• Configure connectivity and integration frameworks within internal components (IC) and/or Adapters.
• Coordinate transformer development based on Solution Design specifications, manage routing in IC, and enforce 4-eye checks prior to production deployment.
• Manage system configurations and static data setup across UAT and Production environments.
• Lead the UAT phase directly with customers—unilaterally identifying, investigating, and resolving issues alongside internal and external teams.
• Manage production migration, conduct "Day One" customer check-ins, and seamlessly hand over operations to support teams.
• Work effectively within a cross-functional project team (alongside Project Managers and Solution Designers) as well as internal connectivity, product, and dev teams.
• Maintain daily updates on projects and track change management via Jira to keep stakeholders aligned on risks and dependencies.
• Actively participate in training to expand your capabilities across multiple application suites.
• Explore and advocate for ways to leverage AI, prompting, and agentic workflows to optimize our internal implementation processes.
• Engage openly and objectively in post-project retrospectives to drive continuous team improvement.
• Serve as a technical escalation point for designated project types and services.

Benefits

• Global foundations: comprehensive Health & Wellness, Financial Security, and Work-Life Balance.
• Locally tailored packages.
• Flexibility and growth: hybrid working model, generous leave policies, and a commitment to your continuous professional development.
• The Trust employee ownership plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level