Technical Project Manager (Part Time)

Orb Group•San Diego, CA

19d•$50 - $70•Remote

About The Position

Orb Group is seeking a highly technical Client Solutions Project Manager / Account Manager to guide a major new client engagement from its current design and build phase through implementation and into an ongoing client relationship. The role involves managing multiple parallel workstreams, including commercial agreements, solution architecture, technical investigation, workflow design, development, implementation, training, and operational readiness for a customized technology and workflow solution for a major global media company. Initially, the position will be part-time while the client engagement is being secured, with the intention to transition to a full-time role upon finalization, taking ownership of the initiative through delivery and ongoing account management. This opportunity is ideal for someone who enjoys early involvement, transforming evolving client opportunities into concrete engagements, collaborating with engineering teams on custom solutions, and managing the relationship through delivery and beyond. Candidates must be located in CA, CO, CT, IL, MI, TN, VA, or SC.

Requirements

Experience helping take a complex, evolving client opportunity from pre-sale or solution development through contract, delivery, and into an ongoing client relationship.
5+ years of experience in complex project management, client solutions, professional services, implementation, account management, or a similar role.
Experience working on complex technology or service engagements where the solution was developed in partnership with the client.
Strong project management skills and exceptional follow-through.
Exceptional documentation and standardization skills.
A high degree of personal ownership and accountability.
Comfortable coordinating multiple teams without direct authority over them.
Comfortable operating in ambiguity when requirements, scope, and solutions are still evolving.
Strong commercial awareness and an understanding of how contracts, SOWs, scope, and delivery connect.
Technically curious and comfortable working with technical architects, developers, and implementation teams.
Strong client-facing communication skills and executive presence, with proven experience in navigating client relationships.
Able to identify problems early, push for decisions, and keep momentum when things get complicated.
Must be located in CA, CO, CT, IL, MI, TN, VA, or SC.

Nice To Haves

Experience in media, broadcast, streaming, content workflows, cloud technology, or other complex technology environments.

Responsibilities

Keep the entire initiative moving by connecting workstreams, ensuring they are on task and in sync, and maintaining ownership of the overall picture.
Track what needs to happen next, who owns it, when it needs to happen, dependencies, blockers, decisions needed, client contributions, and overall project status.
Partner with Orb leadership, Sales, and Client Solutions to move the opportunity toward a signed engagement (pre-engagement).
Build and maintain the overall project plan across commercial, technical, and delivery workstreams (pre-engagement).
Coordinate client and internal meetings, ensuring clear decisions and action items (pre-engagement).
Track open questions, requirements, dependencies, and commitments (pre-engagement).
Ensure the evolving solution, commercial structure, and delivery approach remain aligned (pre-engagement).
Work across legal, commercial, technical, and delivery teams to prevent issues from falling through the cracks (pre-engagement).
Identify risks and gaps early and drive them toward resolution (pre-engagement).
Help create the structure needed to move efficiently from opportunity into project kickoff (pre-engagement).
Continue ownership of the overall project plan, timeline, milestones, and dependencies (post-engagement).
Coordinate various workstreams through solution design, development, testing, implementation, training, and launch (post-engagement).
Partner closely with the internal implementation lead (post-engagement).
Maintain visibility across technical investigation and solution development without being the technical owner (post-engagement).
Support implementation teams in ensuring translation of customer needs and asks is properly vetted and successfully completed between sales, implementation, and engineering (post-engagement).
Keep Orb and client stakeholders aligned on progress, risks, decisions, and next steps (post-engagement).
Drive accountability for action items and commitments (post-engagement).
Build and maintain clear documentation, including project plans, procedures, workflows, templates, standards, technical/solution documentation, proposals, and decisions (post-engagement).
Ensure the client is prepared for onboarding, training, launch, and transition into ongoing operations (post-engagement).
Lead the overall transition from project mode into a sustainable operating relationship (post-engagement).
Become a primary day-to-day point of contact for the client (post-live).
Coordinate internal teams around ongoing client needs and priorities (post-live).
Maintain regular client communication and business reviews (post-live).
Develop a strong understanding of the client's workflows, challenges, and future needs (post-live).
Help drive continuous improvement and successful adoption of the solution (post-live).
Identify opportunities for additional services, new workflows, and future expansion (post-live).
Serve as the connective tissue between the client, Orb's technical teams, and operations (post-live).