Technical Project Manager IV, Platform Engineering (Technical Project Manager IV) - REMOTE

Net Health•Pittsburgh, PA

1d•Remote

About The Position

Net Health is a high-growth, profitable SaaS company in the healthcare industry that helps caregivers harness data for human health. They offer a work-from-anywhere environment, unlimited PTO, and a welcoming, collaborative culture with progressive benefits. This role is a senior program management position focused on driving large infrastructure programs, managing vendor and MSP relationships, and operating the internal cadence for the Platform Engineering organization.

Requirements

Ten plus years managing technical programs in infrastructure, platform, or cloud environments. Application delivery PM experience alone does not qualify.
Demonstrated ownership of large infrastructure programs (virtualization, network, database migration, data center, or equivalent) from initiation through closeout.
Direct vendor and MSP program management experience, including contract execution oversight, PCR and change order negotiation, and structured accountability conversations with partner leadership.
Proficiency with Jira, Jira Service Management, and Confluence as primary execution and documentation tools.
Track record establishing PM frameworks and operating cadences at the organization level, not just the team level.
Microsoft Office (Word, Excel, Outlook)
Smartsheet or equivalent project management software
Jira or equivalent

Responsibilities

Own three to five concurrent Platform Engineering programs end to end: charter, plan, execute, close. Programs typically span infrastructure, network, database, and DevOps workstreams.
Drive programs that cross team boundaries, as most Platform Engineering work touches DevOps, Zero Trust, Engagement Management, DBA, and ITSD simultaneously.
Maintain program-level risk registers, decision logs, and status artifacts that executives can read in under five minutes.
Manage the vendor accountability lifecycle: SOW review, delivery tracking, escalation, and post-incident accountability conversations.
Serve as the day-to-day program interface with strategic partners (MSP, implementation partners, platform vendors).
Own the operating rhythm, the deliverable tracking, and the paper trail for vendor relationships.
Drive vendor transitions through contractual closeout, knowledge extraction, and service handoff.
Run Platform Engineering Kanban ceremonies and the Architectural Review Board.
Set agendas, drive decisions to closure, publish outcomes, and enforce follow-through for ceremonies and boards.
Build and maintain the Platform Engineering PM framework: intake, prioritization, status, escalation, and closeout standards that every team uses.
Identify process drag and fix it as a standing responsibility.
Produce the reporting that feeds Platform Engineering staff meetings, quarterly All Hands, and SVP-level business reviews.
Surface risk early in reporting.