Technical Project Manager, Institutional Services

The New York Public Library • New York, NY

1d • $100,000 - $110,000 • Hybrid

About The Position

NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron-facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials. We are seeking a Technical Project Manager to join the Institutional Services team, bringing solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to lead the project team responsible for building the applications that support patrons' access to digital library cards, educational services, and single sign-on. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues. This is a four year, grant funded temporary position.

Requirements

• Bachelor’s degree - OR - 5 year’s experience managing software and/or web application development projects as a project manager/technical project manager.
• PMP and/or CSM
• 5 years' experience in project or program management with software and/or web application development teams and projects
• Proven ability to develop and manage project timelines, escalating risks and dependencies as needed
• Proactively identify problems and propose solutions
• Operate both strategically and tactically
• Work both collaboratively and independently to achieve planned results
• Drive highly visible projects with cross-functional teams
• Excellent verbal and written communication; strong presentation skills
• Demonstrated experience as Scrum Master, leading a team of engineers, designers, and QA
• Demonstrated experience managing external vendors, consultancies, or agency teams
• Understanding of backend and frontend technologies
• Innate curiosity in working with emerging technologies, specifically AI

Responsibilities

• Lead end-to-end product development processes from inception through delivery
• Develop communication and capacity plans, project timelines, and provide project status updates to department and cross-functional Library partners
• Identify and mitigate project risks and issues
• Lead all scrum ceremonies, with a focus on team process and enabling rapid product development
• Oversee partner vendors or agencies that may be involved in project delivery
• Support annual and quarterly roadmapping for the Institutional Services team
• Own progress tracking of established goals, and proactively adjust processes and plans as needed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level